Angel at the store is very helpful. William, Angel, and Harrison, my movers, worked extremely hard and were very nice. I was able to get my truck at Zion Crossroads where I wanted it. But, not having this site guaranteed, made me very nervous. I didn't want to drive into Charlottesville VA to get and return the truck.
Linda S
Safe Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Troy, VA 22974
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Absolutely nothing it was perfect and Very pleased with this U-Haul location on10037 Three notch rd Troy, Va
Emmit PEverything was convenient for me
LATEESHACARLETTE GMy reservation did not include any additional charges, to include the insurance. My reservation quoted me at $77, but you attempted to charge me over $150 after the insurance and my $30 credit failed to apply. I mentioned that I had a $30 discount for dropping the trailer off at a specific location which dropped the cost to ~$120. This is still nearly $50 more that what I was originally quoted. It was late, I was frustrated from my long day, and accepted the charge cuz I didn’t trust you’d be able to find the charge in a timely manner. Later I found it was because your system automatically added the insurance, which I had specifically declined during my reservation process. Either you are adding it purposefully to upcharge people maliciously, or you’re software does it automatically and it’s a malicious tactic my UHaul corporate. Either way it’s a very dishonest practice. And I’m not happy that I was improperly charged for the insurance.
Elizabeth HTrailer wasn't in horrible shape. Rear door was open, so leaves had blown inside. Only 1 associate working, so was impossible for her to leave the store to inspect the vehicle. I've contacted uhaul concerning incorrect charges, declined safetow charges, etc...and still today, 6 days later, there's a $104.65 charge on my card that should've been refunded/corrected to a rental of a $20 trailer.
Melissa C