There was no answer and went straight to voicemail on the number on the door for uhaul. The lockbox for the vehicle we were originally assigned was empty. Uhaul customer support over the phone was very helpful in getting a key and telling us where the trucks were parked (2 blocks away and out of sight of the pickup location). The truck itself had a strong cigarette smoke and there were cigarette butts in the cargo area.
Elizabeth C
S D S D Auto Glass Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60608
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The fuel was so empty that I ran out of gas in line at the gas station down the street. I commented on this at the time of the rental and received no follow up from the vendor or U-Haul.
Lee ANo instructions about where to find the key. The truck was open to enter inside but no key to start it and the agency didn't answer calls.
Priyankkumar SConfusing drop off but called the # and it was a huge help.
Daniel AGreat customer service 👍
Tiffany H