The location was fine, but UHaul's process was awful. The location service in the app didn't work and the link in the email didn't take me to the proper place in the website to pickup the truck. I needed customer service to tell me to go to uhaul.com/share before I could pick it up. Then there's all kinds of additional information you wanted me to fill out AFTER I arrive while standing around an abandoned gas station in the dark. It would have been far more helpful to send me something to fill that information out the day before. The pickup instructions were also vague and difficult to follow in the dark, and the customer service agent seemed to have more complete instructions than were available to me. That said, the customer service agent herself was a phenomenal help, 5 stars for her.
Tori C
Hallmans General Store LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chester Springs, PA 19425
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Process with self check in was a little confusing at the beginning but once I got a hold of it, it was smooth sailing.
Bonyo ASimply the website. Let people know, you most likely need reservations, all trucks are not always available the day of without reservations.
Brant DI highly recommend renting your UHaul at Hallman's. It was seamless pick up and drop off of the cargo van we rented, not the run around we have experienced at other rental sites. The owner of Hallman's made it quick and easy!
Jeffrey MGreat rental experience, thanks
Jeanne W