I would not recommend uhaul to anyone . Service was substandard, equipment was inadequate and at the garland Texas hub the employees were not helpful nor unaware of procedures.
James F
Bayou Storage Downtown LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Charles, LA 70601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything went as good as my last visit. I strongly believe customer service will always bring good business. Bryan has taken care of me both time and is always will to assist in helping reserve to walking me through connections and use of Trailer I rented.
MARIO SI had an excellent experience renting at the Bayou Downtown U-Haul. Bryan provided impeccable customer service, making us feel truly welcome from the moment we arrived. The truck was spotless, very well maintained, and everything worked perfectly. Even the add-ons—which I’ve had issues with at other locations in the past—were all available and in great condition. Bryan had already prepared the blankets and the dolly I rented, neatly set up inside the truck, which saved me time and effort. His communication was clear, and his instructions were easy to follow. Thanks to this, the whole process went smoothly. Because of Bryan’s professionalism and the overall great experience, I will definitely rent again at the Bayou Downtown location.
VINICIUS ZSee the above comment
DALE RBryan was extremely friendly and professional, greeted me at the door and walk me through the process and hooked up the trailer “auto hauler”. Went over all instructions of proper use and walk around that everything was properly working. Upon returning, I received the same positive energy and wall down as he disconnected and asked if everything was ok. Even took the time to ask on my car problems, reason for rental. Above and beyond great service.
MARIO S