When I got my bill she typed 33 instead of 3 mi when I called her she blamed it on me saying that she sent an email with a link which I never got cuz I checked after I spoke to her and told me to call corporate that it was their fault I called corporate corporate said it's somebody at their company keeps trying to charge you the wrong amount they have put through three different charges for amounts that don't even add up at all I would tell you to stay away from this location and Choice auction. They have taken the money out of my account though and I am waiting to get my money back. I only drove 3 miles I used it for an hour and a half and it has turned into a nightmare Beth at choice auction was who I spoke to she was not willing to take responsibility and be apologetic instead she wanted to tell me that it's my fault because I didn't check the mileage and the gas from a link that she sent me which I never received!
Stephanie Abbate
Choice Auction Of Port Saint Lucie
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34952
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Customer Reviews
- 4.0 Average Customer Rating
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The trailer was filled up with a fair amount of dirt, leaves, concrete, fragments, and some garbage. Since I was moving a golf cart, it didn’t make any difference to me, but if you’re moving furniture or something like that, you probably would want to pressure spray, or bring a sturdy broom to the trailer before loading it with your stuff. The process of renting it all over the phone was different, but it actually was quite easy and the process was quick and painless.
John RomanoExcellent customer service. Ty
warren trowbridgeTerrific customer service
warren trowbridgeNo actual people!! No instructions of what to do. Just a bunch a lockbox. Called both numbers on signs and had to leave voice mail. Waited 15 minutes for callback. Crazy way to do business. Would not recommend
Dolores DiBenedictis