The person I delt with was fine, but my reservation I had done had to be all redone when I got there and it took about an hour. I was told that everything would be the same as on my original reservation. However, I was contacted by a different U-haul in St. George to take my vehicle to, but this was done after I already dropped the vehicle off at the River Rd. site in St. George. On the other in, the St. George site on River Road did not put in my information and when contacted on Monday, three days after I dropped the vehicle off, told me they would process my vehicle. When I got the notification, they had me dropping off the vehicle on Sunday and charging me an extra day!!!!!!! I dropped the vehicle off on Friday at 5:00 PM, less then six hours after picking the vehicle off. I contacted them on Tuesday April 2 and they said they would look into it, and a day later I have not seen anything from them. This whole experience has been the worst ever with U-Haul. I am 61 years old and have used U-Haul many times for many reasons over the years and have only had good experiences. I would love to have someone reach out to me to help take care of the $40.00 charge for the extra day that I did not use. Keith Brown - 503-654-4598 , email - bishopkbrown@gmail.com
Keith B
A Team Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint George, UT 84790
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- 3.5 Average Customer Rating
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Every rude still haven’t received my receipt from turning in the truck.
Dallan HA team auto was one of the friendliest places and easiest guys to work with. I’d recommend them to everyone.
Tim WVery good service. I’m very happy.
Luciano VNo personnel, completely done on my phone. I need a salary to be paid for being your employee. Also, I rented the haul, went home, loaded up, drove to Utah, dropped off my stuff, went to my son's house, dropped off the last of his stuff and returned the uhaul. You changed my drop-off location. Now you want more money for extra mileage. I wasn't joyriding in the damn thing. Give me enough miles to get the job done. pb
Pauletta B