U-Haul 800 person was a life saver
JOHN D
Ricks Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warrenton, VA 20187
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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My reservation was for 12noon and I arrived on time but the UHaul representative "was at lunch". The very nice receptionist from the Auto Body shop helped as much as she could, but I ended up spending 45 minutes waiting. Another person picking up decided to leave because she could not wait. The trailer was parked in such a way that I was lucky to be able to drive away with it. No one helped with connecting it to my hitch. A broken down truck nearly obstructed my path, but I was able to maneuver. I was unable to return the trailer on time, but the UHaul app said the establishment was open until 7pm. I arrived at 5:15pm and the app wasn't working, no one was at the site. I called customer service the next day and was assured the return date would be 1/13 as contracted (albeit I was several hours late). No one returned my call and my receipt charged me for the entire extra 24 hours. Not my best experience, but a good value overall and trailer was great.
Christina REveryone was helpful and they helped me unhitch the trailer. Would definitely used this location again.
Lynda BNo service. Major challenges when trying to pick up and return on app. This should only be an open location when someone is present. Impossible to do on the phone
Sarae BThe app excepince is horrible. You should have had me work though all the proof of identity klong before sitting at the location. The lock for the keys is very hard to open.
Josh S