When I picked the truck it had no gas in it, the key the attendant gave me wouldn't start the truck, so I have to go back into the store and tell him he'd give me the wrong key. He then came out with me and proceeded to pump the brakes and jiggle the switch before he got the truck started. Inside the truck was a bad smell. Check engine light was on as was the tire pressure light. While driving the truck the weather stripping on the windshield drivers side started flapping hitting the drivers side window. I could go on but you get the picture. Needless to say I won't be renting from this place again. Have used U-HAUL many times before and have NEVER had any problems such as this.
TIMOTHY GORDEN
First Choice Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Staunton, VA 24401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very convenient at the gas station and close to high way
Khadine FlynchRental return was handled professionally and efficiently.
Ronald Almeteryoung man in the store was more help than the first 3calls I had to make to find my truck (the 4th call was great, and diverted me to this location) I was in the store then in the truck in less than 5 minutes, the truck ran find, bounced a bit both empty and full like the shocks were gone, all 4 tires had different air pressues, one low, (yet the high pressure required is not available at any gas station) , back was clean, cab was clean but smelled of cheap deodorizer, , and the passenger side windshield wiper did not move at all, and honestly shocked it was governed to 75mph and no cruise control
Richard ChandlerThey took way more than they should.
Quanisha Best