Customer Reviews for 1st Ave Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of 1st Ave Self Storage
Manager was excellent. Very clean truck, exceptional customer service. We will come back for sure.
The staff at this location was very friendly, which I appreciated. The woman who checked me in was new, so it did take a bit longer than I would have expected, but her friendliness made up for that. I was, however, disappointed with the experience because I requested to pick up my truck at the Interbay location (the one closest to the Ballard Bridge). I did not receive notice that I could not pick my truck up there, so I drove there and was told by a very unfriendly employee that I had to drive to Sodo. This added 30 extra minutes to my moving day, and extra miles that I had to pay for. I would have appreciated being notified of the location.
Very nice staff and check out was nice and quick.
I was very specific on where I needed to drop it off as I was only using the truck for 10 hours or so on a one way from Seattle to Portland. The drop off I had used before was only a mile or two from my home but instead I had to drive another 10 miles at 1:30am for the drop off. NOT GOOD!
Awesome employee help me out a lot.
Yes, customers service excellent
Nothing - they are good communicators and helpful.
My experience was excellent the U-Haul associate was so helpful and friendly.
Customer service is excellent. Vehicle always ready for pickup
Customer Service was excellent, fast, and efficient. Explained everything to me before I left. Clean truck too....I will rent from him again.
Customer Service Rep was awesome, super helpful and friendly. Give him a raise!
Very busy place...Manager was excellent
Shaun was awesome. Great experience overall!
Chris, the manager was very helpful, flexible and accommodating. The process went very smoothly, with no time wasted.
Key does not fit into after hours drop box. I returned the vehicle with exactly the same amount of fuel I received it with (needle hovering just below 1/4 tank and 60 miles to empty) and was assessed a $30 charge for returning it with low fuel.
Freaky Fast, professional, & courteous too...And its Uhaul not Jimmy Johns....
I have rented trucks from Chris several times now for the past month. He is professional, caring, and works to solve your Uhaul needs whatever it may be. Keep up the good work.
Good location. Professional management on duty. Could not have for a better combination with Uhaul. Plus the truck was clean and ready to roll for me out front.
Great rental! Crew is friendly and went above and beyond to get a truck to me on a busy day.
Highly recommend. Quick service, clean trucks. Good job.
The service was courteous and the storage unit was ready for the move-in. However, I was told that I would not be allowed to start with June for the 3-month 50% discount.
Good facility, very clean, good access for the city, great help at the front desk.