Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I have been charged more then what I was told when I rented my equipment $200 more apart from what I already paid.
Janneth Fierro
Rating:
5.0
Great location
John Poe
Rating:
5.0
Great to work with.
LARRY SCHUMACHER
Rating:
5.0
Customer did not leave a comment.
Larry Stoll
Rating:
5.0
Customer did not leave a comment.
Denise Jones
Rating:
5.0
Customer did not leave a comment.
Richard Brayton
Rating:
5.0
Customer did not leave a comment.
Scott Downing
Rating:
3.0
Customer did not leave a comment.
Al Duhon
Rating:
5.0
Customer did not leave a comment.
William Norris
Rating:
4.0
Customer did not leave a comment.
Altus Duhon
Rating:
5.0
Great people to work with!
James Kempke
Rating:
4.0
Everything was great. Don't change anything.
John Nielsen
Rating:
5.0
Customer did not leave a comment.
thomas behnke
Rating:
3.0
Small office with lots of animals, but very friendly service.
Carol Nelson
Rating:
5.0
Customer did not leave a comment.
Robbin Hoefer
Rating:
5.0
Everyone did a great job.
jacob haines
Rating:
5.0
Customer did not leave a comment.
Denney Butts
Rating:
3.0
Customer did not leave a comment.
AshLea Beagley
Rating:
5.0
Fantastic customer service!
Edie Price
Rating:
4.0
Customer did not leave a comment.
Lanora wells
Rating:
4.0
Customer did not leave a comment.
Tina Kelley
Rating:
5.0
You guys could help people that don't know how attach the U-Haul
ROSALIO VAZQUEZ
Rating:
5.0
I can’t think of anything. This location offered the best availability and hours. When I arrived, I was greeted and helped by the business owner. He was very friendly and thoroughly explained each step of the process. The next time I need a Uhaul, this is the first place I will go!
Jennifer Bosley
Rating:
5.0
Customer did not leave a comment.
Magdalena Coleon
Rating:
5.0
Customer did not leave a comment.
ROSALIO VAZQUEZ
Rating:
1.0
Customer did not leave a comment.
zachary fischer
Rating:
5.0
Customer did not leave a comment.
Matthew Rose
Rating:
5.0
not a darn thing
DOUGLAS ELLER
Rating:
5.0
Tom runs an excellent shop and the truck was ready on time and performed perfectly
David Ohanlon
Rating:
3.0
Customer did not leave a comment.
Lester Lucas
Rating:
5.0
Very friendly people great over all experience, will be a returning customer in the future!
Caleb Bailey
Rating:
5.0
Customer did not leave a comment.
ARDEN MENDENHALL
Rating:
5.0
Customer did not leave a comment.
ROBERT CARDER
Rating:
5.0
Customer did not leave a comment.
Jan Peters
Rating:
5.0
Customer did not leave a comment.
Shannon McDonald
Rating:
5.0
The pickup facility was clean and the service was outstanding!!
Morgan Notestine
Rating:
5.0
Customer did not leave a comment.
Craig Gustafson
Rating:
5.0
Customer did not leave a comment.
Arden Mendenhall
Rating:
5.0
Customer did not leave a comment.
Daylan Faltysek
Rating:
5.0
Tom was great! Super friendly and helpful!!
Brian Friess
Rating:
5.0
This location was kind, courteous, & accommodating. Awesome thanks 🙏
Dustin Hardcastle
Rating:
4.0
Customer did not leave a comment.
Terri Leblanc
Rating:
5.0
These people went out their way to help us. We had a family crisis come up and needed a uhaul and they met us at midnight to pick it up and gave us extra day to keep it. Then the lady gave my sick grandson a home made wooden puzzle that she makes. This couple was so amazing. Thank you so much.
Leigh O'Brien
Rating:
5.0
Customer did not leave a comment.
Don Murphy
Rating:
3.0
I rented a 15 foot truck and none were available so he gave me a 20 ft and didn’t tell me that or that there was a price differential. The communication could be much better.
Deanna Granados
Rating:
5.0
Customer did not leave a comment.
SARAH HARDER
Rating:
5.0
Customer did not leave a comment.
SARAH HARDER
Rating:
5.0
Customer did not leave a comment.
DORIS RAYNES
Rating:
4.0
Customer did not leave a comment.
Glenna Grinstead
Rating:
1.0
I was unable to pick up truck at expected location due to order not associating with my account. It took 2 hours to resolve. Once resolved the location in Great Bend did not have the keys in the box. We then had to drive to Lyons to pick up the truck. 3 hours after original time. I had mover waiting that I paid by the hour.
Thaer Al-Khazraji
Rating:
4.0
Customer did not leave a comment.
Janice Surface
Rating:
5.0
Extremely kind and friendly
JEAN LEWIS
Rating:
5.0
Customer did not leave a comment.
Kevin Cole
Rating:
5.0
Customer did not leave a comment.
KEVIN COLE
Rating:
5.0
Customer did not leave a comment.
RONALD SCOTT
Rating:
5.0
Customer did not leave a comment.
Roger Atteberry
Rating:
5.0
Very helpful, friendly, accommodating. Trailer in very good condition and performed well.
Verle Carlson
Rating:
4.0
Both at check-in and checkout it was great to do it with the real live person, so much easier and more relaxed than trying to do all the work on a cell phone!
CHARLES REGIER
Rating:
5.0
Customer did not leave a comment.
SAMUEL WILSON
Rating:
5.0
Customer did not leave a comment.
EDWARD HAYES
Rating:
5.0
Customer did not leave a comment.
Eva Lujano
Rating:
4.0
Customer did not leave a comment.
Bourbon schartz
Rating:
4.0
Customer did not leave a comment.
MARVIN ESTABROOK
Rating:
5.0
Excellent personnel great to do business with
RICHARD BURGESS
Rating:
5.0
Customer did not leave a comment.
LaDawn Mathews
Rating:
5.0
Customer did not leave a comment.
AARON LUDWICK
Rating:
3.0
Customer did not leave a comment.
Laura McMillen
Rating:
5.0
Make sure the door lock isn't faulty on trailer. We opened it and the lock released when it was open which caused it to jam and not close. Took almost an hour and small hands to release the lock between the roof and roller door.
The floor was also not level. We rented 3 trailers this was by far the worst.
TINA GUERRERO
Rating:
5.0
Great customer service
STEVEN WITTIG
Rating:
4.0
Customer did not leave a comment.
Alisa Nelson
Rating:
5.0
Customer did not leave a comment.
GLADYS RITTERHOUSE
Rating:
2.0
the price told to me was different when I arrived it was much higher 50 dollars more 450 to over 500 dollars this Jas never happen before
SANDRA ELLISON
Rating:
5.0
Customer did not leave a comment.
Kyle Johnson
Rating:
5.0
Reasonable price, clean truck, friendly and kind people. Would definitely go back whenever I need to rent a U-Haul.
LISA WOHLGAMUTH
Rating:
5.0
Customer did not leave a comment.
Andy Mix
Rating:
4.0
Customer did not leave a comment.
Sherry Anderson
Rating:
5.0
Customer did not leave a comment.
Wendy Meyer
Rating:
1.0
I called to make sure the equipment that I rented would be in the back of the 15-ft truck when I picked the truck up there was nothing that I had requested and paid for in that truck
James Mason
Rating:
5.0
No ideas. Tom and Velva are the BEST!
Curtis Cline
Rating:
5.0
Customer did not leave a comment.
Rondi Denning
Rating:
5.0
This place did an amazing job and went beyond to hook everything up for us. He was very friendly and courteous. I will definitely use this location again.
WARREN KENYON
Rating:
3.0
Customer did not leave a comment.
Bertie Akers
Rating:
5.0
Customer did not leave a comment.
David Benham
Rating:
5.0
Very nice location! Easy drop-off and go!
Jimmy Belk
Rating:
5.0
Customer did not leave a comment.
MATTHEW ELLIOTT
Rating:
4.0
Customer did not leave a comment.
Janice Surface
Rating:
5.0
Customer did not leave a comment.
TODD ZIMMERMAN
Rating:
5.0
Customer did not leave a comment.
Marlin Clark
Rating:
4.0
Customer did not leave a comment.
David Ales
Rating:
5.0
You both are very nice people and the business you have me was absolutely above perfect! Thank you so much!
Misty Vasquez
Rating:
5.0
Excellent help getting the trailer and also getting my trailer lights to work. They were very courteous and their help was much appreciated.