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Victor M
Customer Reviews for 74 Lube & Inspection
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This experience of renting a dolly on short notice was quite pleasant. We were greeted very friendly and professionally. I would truly like to thank the folks who helped us rent this device which worked perfectly for what we needed it for and I will in the future when required to return to this place of rental and recommend every encounter I have with persons in need of such equipment in the future. Again Thank You Very Much.
DANNY MThis location didn’t give us any help. There was no Jack to help lift the trailer onto the truck hitch. The trailer was old and difficult to hook up and we were totally on our own to do it.
Gayla LN/A
Agapito AYou should include. Lockout srrviice with the policy .It should be with the covage for your trucks ..One policy. Should. Cover everything.
MICHAEL WI rented a car dolly and it was super easy to use. Thanks U Haul!
roland jLocation was great, folks were great the equipment was empty of gas, had no oil In enough broke down took 2 hours to fix, ruined my moving experience
Roy GMy preferred location because of their excellent service
Herman HLove it ☺️
ANGELITA LThey didn’t help set up the trailer to the uhaul and didn’t give me complete paperwork to made sure I had everything correct
Sandy REverything went well..
Ernest AThese guys are AWESOME and here is why. I needed a 20' truck to move all my belongings in 1 shot. I was offered the 26' truck for the same price! The upgrade was a time saving game changer! It would have taken 2 trips in the 20' truck. I will recommend this location highly. Thanks again.
Christopher MAddress provided is not the correct address
Miguel SIf you live in that town that I had to drive to then maybe but was really inconvenient for pick up when the original location was less then a quarter mile from my house that I was moving from then was charged for a extra day and an extra overage of miles I was originally quoted 130 dollars before tax and ended up paying 230 dollars to start then when I dropped the truck off was charged another 17.50 dollars I have to say the whole truck experience was ok except that the suspension on the truck was really bad but I survived its purpose but the on line part of it was to totally dysfunctional.
MARK RTrailer was sitting in mud, the location didn’t hook up the trailer or even offer to help me.
Louie HKeys to the vehicle was not in the key box, had to wait an hour for the store to open.
Henry GLet the customer know it’s a hourly rental not a daily rental.
larry cVery friendly and helpful. Great location and easy to get uhaul on highway
Terry WThe only problem I had, was that I couldn't view my receipt. I don't know if it was my phone, or why it wouldn't download. Other than that, everything was great, especially location being so near.
connie mHave equipment that doesn’t break down and if it does have some experience hands to fix it. Don’t be rude to the customer because they are always right I was treated very shitty there.
Christopher SStore was closed by the time I got there but it is very convenient for drop offs
Phil SService was great, and lots of moving blankets in the cargo trailer, in and out QUICKLY!
LYDIA BInterior was dirty, the rear cargo area was full of dirt n grass.
Humberto TWe reserved and paid for an appliance dolly and we only got a furniture dolly that we weren’t able to use the way we needed
Max Dnothing... very good service
james wDon't chang nothing everything was satisfactory
Juan AVery good customer service
Terry WOwner clocked me in the wrong time and got charged for another day and he was really rude trailer had a dead bird and cats around it smelled really bad bad service all the way around
Joe jInsure venture is complying with proper procedures such as a walk through with customer on vehicle bring used. The truck I rented had the transmission slipping and wad all banged up.
GUY MAll good.
Hector CFriendly receptionist and quick return.
Lina LWe waited there for almost an hour. The girl should have let me know there were other locations for rental pick up. Not good!!
Irena TDaniel and Crystal were very helpful and professional. Daniel made sure that it was the right truck for us.
deanna kVery good experience.
james sGreat customer service.
Dale WThe man was professional &helpful polite! AWESOME SERVICE
gerree wU Haul called, texted, and emailed me to ask about a missing/late truck. I had turned the truck in @4:05 the same day I rented it. They said "maybe the agent hasn't closed the contract yet. Well, maybe U-Haul should check with their agents BEFORE worrying the bejammers out of their customers.
thomas fThe service was more than I expected. Very friendly and answered all my questions. I would recommend anyone to rent at this location.
roy pNothing
sandra fYour systems are too slow and the redundancy of information requests makes the process of renting a Uhaul a lot slower. It shouldn't take 45 minutes to rent a dolly.. $49 Is too much for the hour i used the dolly for..
robert s