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Peter P
Customer Reviews for A Hwy 92 Storage Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Management was alway helpful and accommodating. I would recommend this facility to anyone seeking secure parking or storage.
Larry M | Overall ExperienceEverything was great.
Donald HWhen I returned the truck to this location from Los Angeles, CA. , I was promptly greeted with Southern hospitality of good warmth by the woman who worked there. She welcomed us to Georgia and was very friendly. She had the paper work ready for us to checkout, she inspected the rental truck and was just a breath of fresh air to do business with. This has been my best U-Haul experience. Thank you U-Haul! You all rock!
todd hCould not get anyone on the phone before our arrival.
Linda FIt was very convenient snd affirdable. The staff was friendly and helpful.
george s | Overall ExperienceGreat experience. I would recommend to friends.
sue h | Overall ExperienceAsk Google why this location did not show up when I did a google search for nearby U-Haul locations. The nearest U-Haul location shown was at least twice as far away and only locations south and east of my home were displayed.
John ZVery fast process. Customer service was excellent.
Aimee JBased on price of facilities around me and the friendliness of the staff I would recommend this storage facility to anyone looking for a place to store their precious items.
J, R | Overall ExperienceParked an RV here for a few years. Lot was secure and exactly what I needed.
jeff b | Overall ExperienceThe staff were friendly and made certain the trailer was properly attached and all lights working properly.
James HGreat customer service! Would rent a truck from them again.
Jeffery NNewer vehicles and more vans.
ZACHARY BNothing! great custom service
Mike DMake sure the truck is maintained! The engine was jerky and the ABS came on, rendering the cruise control useless.
LORI BThis is a great storage facility. It’s very accessible, very reasonably priced, and the lady at the front desk is super helpful, professional and nice.
mark c | Overall ExperienceLayla is FANTASTIC! Everytime I walk into her office to rent - she is super friendly and helpful!!! Always gets what I need quickly and efficiently!!! HIGHLY recommend her and her location!!!
BRIAN GI didn't have any problems.
EUGENIA MPlease don't get me started
JAMES MPlease do not inconvenience the customer by changing the pickup location by 40 miles one way to pick up the reserved equipment. The network of vehicles should be designed to ensure customer satisfaction not inconvenience to UHaul.
JEFFERY SEverything went well
David MKeep doing exactly what you are doing.... taking great care of your customers as usual.
JAMES MAwesome
Warner MThank you for everything . You guys were amazing during the time I storage my boat at your location. Leila was amazing, super friendly and very helpful. Keep up with good service . Thank you. Carlosn
carlos m | Overall ExperienceFrom the beginning to the end, the staff were so pleasant and helpful. Our belongings were in excellent conditions when we picked them up.
richard c | Overall ExperienceI have used hwy 92 storage many years, and have only good things to say about them. I would recommend them to anyone that needs either short term or long term storage!
JEFF K | Overall ExperienceThe woman who helped us was friendly and efficient.
Judith FManagement at this facility is fantastic to work with!
stephen mExcellent ?? Host, courteous, respectful and professional.
ronnie gNo Need To Improve My Experience Was Great With The Customer Service Representative At The Location
sidney rLots of confusing and duplicate emails about online check in
edward fAttendant was very nice, friendly and helpful.
Charles WBefore I went here, my original pickup location. Was some moronic asshat at a place called 3d's barber shop. Because of how he treated me I will NEVER use uhaul again. When I contacted customer support it was evident that nobody really gave a fuck. I will do everything I can to discourage as many as I can to never use uhaul until the day I die.
John FEverything was exactly as they said.
debra kFriendly customer service. Excellent location.
martha pLayla was absolutely wonderful, the Representative i rented from at HWY 92 storage in Dallas ga. Extremely professional and quickbthe entire process was seemless i will not only rent from U-haul again but from her location. Moving is never an easy process but she made it a exceptionally more pleasant experience.
Carlton WService was great, will rent here again!
natasha gThe owner was very helpful and processed my transaction in an effective manner, despite system-wide computer issues. She worked with me as I processed a mobile iphone check in and presented a really clean and well operating truck. I had to extend my use by a few hours and she was flexible and helpful. I will use her again! Brian
BRIAN SVery convenient with helpful employees.
mike c | Overall ExperienceI would highly recommend that you have the young lady that assisted me, train other employees with in your companhy. She was outstanding. Thanks; Dan Donaldson
dan dIt was GREAT, The Representative was GREAT
kathy pHave rented from this facility on several occasions.Layla has always been AWESOME to work with.Always friendly and helpful.Will definitely recommend to family and friends and I will be back .
Janet R | Overall ExperienceOutstanding customer service. Layla is professional, outgoing and easy to work with. I will definitely use this location again. Thank you.
phillip wBest value around.
Joseph M | Overall ExperienceIt was a good experience
michael cWhen reserving online, trucks reserved at a specific location they should be there. Hwy 92 pick up was offered after we confirmed at another location online. Hwy 92 did a great job.
Andrew SThe only thing, it was hard to secure straps on the inside
cheryl fRiccie was 20 mins late to open this morning which delayed us picking up our UHaul and altered the entire day. When she got there she didn’t apologize for the delay or even greet us. Because she was late there were a few people behind us so she sped through the paperwork and never told us the mileage to not go over which resulted in us having to pay a fee.
Kristen SFriendly service and last minute need will definitely use again!
michael mExcellent customer service, I would recommend this location.
Herman SHWY 92 Storage is an excellent place to rent a U-Haul. My experience was nothing less than perfect. I hope to see them again!
Steve Zkeep up the good work!
robert sGreat place to do business.
GARY BWhen a customer makes a reservation in person, and they get an in-person confirmation of the truck being available at that location, don't move their reservation. I reserved a truck at the storage facility 3 miles from my new house, the same storage facility where my stuff was stored, so that I could just get my stuff and go, and then Uhaul moved my reservation 20 miles away so I had to rearrange my whole day and pay for extra gas and mileage. And that's not ok. Luckily, the owner of my storage unit understood my frustration and helped me to return the truck there instead of my altered pickup location, so that's nice.
Brandon DThe original location we were given to drop off was much further than this location and when we got there to 320 W Memorial Dr, Dallas GA (original drop off location) there was no UHaul signage, drop off box. Nothing to mark it as a uhaul retailer. Short of just leaving the truck in the grocery store parking lot with the keys in it there was nothing we could do as it was after hours for uhaul. I decided to take it to the Hiram Acworth Hwy location that I had originally requested to drop off at as it was much closer to my home. It was a very frustrating experience after a long day
Rebecca WThe truck needed to have been serviced prior to use. The steering wheel was shaking and vibrating during the entire time we used it. The bed of the truck had not been swept out previously and WE had to remove the debris from the previous renters. Then, after all that, there was an obnoxious siren that came on during our move that we had to listen to the entire time we had the truck!!! It was deafening!!! This was NOT a good experience at all'
Wynette CGreat customer service
Ewell H