Super friendly staff, they were caring and flexible. I’ll definitely be coming back here
Cristal P
Customer Reviews for Signal Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner or manager said it was going to cost me $400 to rent a 10 ' box truck, and that would include 300 free miles. It was a one way rental to San Diego only 130 miles away, so I said, "I don't need 300 free miles, just 150 will be more than enough, so how much will that be?" He said, "That would drop the price to $200" and I said, "That's great." BUT, when I saw the charge that went through, it was for $400 and NOT for $200. That very unprofessional and in my opinion borders on outright criminal -- bait and switch or intentional fraud. I was intending to rent from him again until I saw the charge. I want him to refund the overcharged amount of $200 and a penalty would make me feel better ($50 or $100) so he thinks twice before ever trying that again. Thank you
Greg JOriginal pricing from UHAUL was $125 for a one way trip. Get to the UHAUL location and dealer tells me it should be $240 round trip. Since I was moving out of town the miles also doubled. Will not reccomend since original pricing was incorrect by almost 50%.
Christopher SI called last minute and was welcomed with no problem. Really friendly thank you U-Haul
Monica MWhat an easy move. Hamid is a gracious and helpful businessman and made the day a breeze. Thank you Signal Auto LLC!
Karen EVery very Profesional. Excelente service.
Mario FThey did not have blankets. The truck has major Shaking issues at most speeds and the trucks were dirty.
Michel ASmooth and easy process
sujata sThere is no way I drive that many miles… that’s is crazy
carlos dExcellent service.
Bobby RThey didn’t have everything I reserved for my rental (appliance dolly). The person was not at the location at my reservation time. I would strongly not recommend this site to anyone.
Mark JCustomers should expect a clean windshield, right? Minus the bug splatter is a reasonable request. I do like seeing where I am driving and we've all experience the glare of the sun in our eyes & the difficulty in can be driving, comprising the issue more so, is a dirty windshield with big white spots.
Lori GThis is a really difficult drop off place. Located on a busy corner of a busy intersection, you can't see where to pull in, parking lot extremely crowded. When I made the reservation this was presented as closest drop off to where my storage unit is. It was 20 min away when in fact i knew there were others close by. I suppose if you know the area this would be a better drop off but not if you're from out of town. Staff on phone was very nice. We called to see if we could drop ot off closer but were told no because another customer was picking it up there.
Laurel GVery kind and helpful man working there, patient and understanding if I wud ever need a truck again I would only want to go back there. Exceptional customer service and great character 👏
Catalina HThe owner was very friendly, professional and honest. Great location to rent from.
Jeffrey NThe gentlemen from Signal Auto was super nice, I would totally recommend this place anytime. Also I would use them again too. Thank you for your help.
Thammy SGreat service
Priscilla VThe guy that helped me out, I don’t know if he’s the owner. He was very kind and help. Great guy
DAMION JI would recommend this location to people for convenience accept when u haul doesn’t realize the place is closed on Sunday’s
ZACHARY DCustomer service was excellent.
Vincent ZI will be calling tomorrow as you representatives changed my drop off location to this spot. First of all you should not be able to drop off after hours here. Very sketchy part of town and not safe. Also uhaul changed my drop off and extended my date out & extended miles & said I did not have to pay for gas. But you charged me for all those things. I talked to THREE representatives and all confirmed these things. Very upset
Kristen A