Customer Reviews for AAA Platte Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of AAA Platte Self Storage
I spent 45 minutes at this location trying to rent my vehicle. The couple working was very unprofessional and disorganized. To improve this, please become more organized with what vehicles you give to customers (mine had a crack in the windshield so they had to give me a new vehicle which took an additional 10 minutes) and brief the employees at this location on how to rent a uhaul quickly.
Make sure all equipment is put on the truck.
Honor selected location for pickup when feasible. I had to drive across town but noticed that the location near me had plenty of trucks of the size reserved.
Computer questions about tow vehicle were a bit much. If the customer doesn't know if their vehicle will work then they shouldn't be towing with it.
Everyone was very friendly and helpful and our rental went very smoothly!! Thank you again for your wonderful staff!!
I can not think of one way to improve this location, their equipment and their staff. AND, I am a critic at heart. ??
Excellent friendly service and every driver expectation fully explained. I'll definitely use this location again.
They were very friendly abs accommodating!
My experience was very good........the people who own it were very knowledgeable and helpful and I would rent from them again before going elsewhere........very good experience
I've rented U-Hauls before and this was the best experience. Both of the staff I interacted with were excellent. I was in and out in a very short amount of time. I highly recommend this location.
Nothing. The staff was very friendly and easy to work with. They had the vehicle ready on short notice and made the experience wonderful.
Very courteous and helpful customer service
Great people at the location and I had excellent service. Thank you, Ron.
Staff was very courteous. The whole process was fast and painless.