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Erryn S
Customer Reviews for Autohaus Of Greensboro
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Provide trucks that actually work properly and not to be a hazard while on the road. Actually provided equipment that is reliable.
Lashekia GHalf of the dozen blankets rented were wet and filthy- unusable. When I discovered this it was too late to reach out to the rental firm so we made do with six and other protections padding. When I pointed this out to the return location, the response was “don’t blame me, it wasn’t us”. You have some work to do.
John KNothing
LLOYD SNot sure of what to improve. The young lady that helped me was very pleasant to work with The operation on W. Gate City Blvd, 911 I think is the address, is understaffed and maybe overworked. I scheduled a pick up of the tow dolly the day before. I was under a tight deadline, which I missed, because someone had not returned the car dolly! Well, was that the only one? Maybe they need additional tow dollys.! Maybe they need some help so people don't wait 15-20 minutes to find out!
jack wThey helped us as soon as we walked in the door. They asked, we answered, or asked their assistant, which they did. She explained everything in detail, no surprises. We walked out , overall, with a better understanding and better attitude.
Jim GFriendly personal service
Homer W