rental equipment needs to be serviced better, brake assist did not work.
David W
Customer Reviews for Laundry Basket Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
check in by phone app somewhat cumbersome
John KNeither the app nor website worked during check in. Then it took many days for them to process the return fully
Joey MNice people - easy to deal with. They will check you out quickly but YOU do the backing the trailer into place and disconnecting it. No problem....I like the people there but the woman behind the counter is not really able to disconnect the trailer..
Tom ZVery fast checkout but no help disconnecting the trailer from the truck. Normally that would not be a bid deal but I'm 73 with a major shoulder injury.
Tom ZGreat spot. Great people.
ELISA AEveryone was very very helpful.
STEVEN DThe Uhaul employee that was there during check in and out was extremely helpful. I don’t normally fill out surveys, but I did just to give you some feedback on him. It probably would have gone poorly without him there.
Scott O