Terrible!!! We rented with this place through uhaul. Showed up to move some things in (date and time confirmed on the confirmation email), uhaul truck full, at the gate and NO ONE is there. No one answers the phone. What were we supposed to do with all of our stuff?? This was such an expensive experience we will NEVER give uhaul another try. Much less this storage. Uhaul did nothing but pass the blame to the storage place and would not take any ownership over who they contract with. They did absolutely nothing to make any of it right and we, of course, never heard from the owner of albertville storage either.
Tola O | ReservationCustomer Reviews for Albertville Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When i called i always received immediate attention to my issues and answers to my questions, great staff!!
PETE N | Overall ExperienceGreat storage, easy secure access, wonderful experience!
MATT R | Overall ExperienceGreat location and very secure storage. Easy to work with and friendly. Highly recommend.
James G | Overall ExperienceRex was always very kind and helpful. I think it was a great value.
MICHELLE K | Overall ExperienceGreat Company to Work with!
ROBERT T | Overall ExperienceUsed the unit for five years. Very pleased .
JOANN M | Overall ExperienceAll good
SUSAN F | Overall ExperienceClean and spacious. Every thing you want in a storage unit.
EDWARD B | Overall ExperienceLight is burned outside of the building. Also snow was not cleaned out from the front of the door.
LISA S | Overall ExperienceThe host of the facility was very friendly and ensured that I had a properly working storage unit. He quickly went through every necessary bit of information.
Michael G | Reservation👍🏻
KALI P | Overall ExperienceHad a great experience, the staff was great, my storage was huge with garage doors on both sides making moving things in and out super easy. Will use again if needed. Thanks.
RYAN T | Overall ExperienceRex made the whole process ease and stress free. I won’t hesitate to rent from them in the future.
EARL K | Overall ExperienceThe management was very professional and kind. I was amazed at how secure and clean this place was! I had a unit rented for a few years and never had any concerns or complaints.
JONATHAN S | Overall ExperienceHe was very accommodating with my schedule i.e.: I needed the unit asap. He was professional and explained things thoroughly
JACQUELIN W | First ImpressionsClean and secure storage
Privacy R | First ImpressionsEasy to rent and helpful staff
Privacy R | First Impressionswe have changed the move in date to 3-29. verified with Rex.
Privacy R | First Impressionsthe storage seemed a smidge small on the outside. Once we began loading things inside, was actually quite large. Very nice owner. willing to work with you. secured place.
Privacy R | First Impressions