very professional/nice. Knew what they were doing.
Linda R
Customer Reviews for A&H Self Storage
(U-Haul Neighborhood Dealer)
405 State Hwy 87 N
Cochran,
GA
31014
Services at this Location:
Contact Us
405 State Hwy 87 NCochran, GA 31014
Services at this Location:
Office Hours
- Mon-Fri: 9 am–5 pm
- Sat: 9 am–1 pm
- Sun: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
I paid for a dolly, however it wasn’t in the truck.
Rodney C- Rating:
- 5.0
Customer Service was exceptional
Kimberly B- Rating:
- 5.0
Customer did not leave a comment.
tommie j- Rating:
- 4.0
Customer did not leave a comment.
JESSE R- Rating:
- 3.0
They do anything to make money
Terria W- Rating:
- 5.0
1 head light was out on dolly when I pick it up
Kenneth P- Rating:
- 5.0
Customer did not leave a comment.
Eric W- Rating:
- 5.0
Everything went well. Keep up the good work.
James J- Rating:
- 5.0
Friendly folks! Took care of me right away.
Mitzi A- Rating:
- 3.0
Customer did not leave a comment.
Kenneth B- Rating:
- 5.0
Customer did not leave a comment.
Randall A- Rating:
- 5.0
Customer did not leave a comment.
Creshawndra L- Rating:
- 5.0
This is the best UHaul location that I have experienced. I have used numerous ones.
Kelli G- Rating:
- 5.0
Customer did not leave a comment.
William G- Rating:
- 5.0
Customer did not leave a comment.
Wendy S- Rating:
- 1.0
We walked in to a really rude person working. Cassie must be one of the worst customer service people we’ve ever encountered. The location wasn’t friendly whatsoever. Will definitely drive out of the way to go to another location.
TIFFANY B- Rating:
- 5.0
Customer did not leave a comment.
Willie B- Rating:
- 5.0
Customer did not leave a comment.
John I- Rating:
- 1.0
Even though we filled the trunk up to 5/8 as we received it, within a half mile of drop off. They still charged us for gas. They just wanted to ding us. VERY unfriendly people and tacky messy location Not at all happy with the experience
Daniel F- Rating:
- 3.0
be patient when it's raining so the person can unload when it's sunny. don't be a duck head
Stephanie P- Rating:
- 5.0
Michael was awesome in both customer service and competency. He was fast, considered, and totally looked out for us. Will definitely be back to see Michael.
Rhett J- Rating:
- 1.0
I dropped my equipment off in Chattanooga TN. I’ve never been to Cochran Ga yet I’m receiving a bill from them?
Kelli D- Rating:
- 5.0
Keep up the great work!
tommie j- Rating:
- 5.0
No issues. We checked in and out within 15 minutes. Friendly personnel too. Recommended location.
Randall A- Rating:
- 5.0
Customer did not leave a comment.
Alicia A- Rating:
- 1.0
Very rude and disrespectful to everyone that came into business establishment also needs customers service classes ASAP. .
Terria W- Rating:
- 4.0
Thanks for your services
Andrea B | Overall Experience- Rating:
- 3.0
Provide pick-up location closer to my home area
David F- Rating:
- 5.0
Everything was perfect
Sheila B- Rating:
- 5.0
Customer did not leave a comment.
Ricardo V- Rating:
- 5.0
Customer did not leave a comment.
Timothy H- Rating:
- 4.0
Customer did not leave a comment.
Charles R- Rating:
- 5.0
Customer did not leave a comment.
TERRY K- Rating:
- 5.0
I arrived close to 5 and they were very nice and helfpul
Jerry D- Rating:
- 5.0
Customer did not leave a comment.
Ura J- Rating:
- 5.0
Customer did not leave a comment.
Russell J- Rating:
- 4.0
Customer did not leave a comment.
KENNETH D- Rating:
- 3.0
Reception guy was not user friendly
Stephen R- Rating:
- 5.0
Customer did not leave a comment.
Russell D- Rating:
- 5.0
Customer did not leave a comment.
Jerrica L- Rating:
- 3.0
Customer did not leave a comment.
Alexix L- Rating:
- 5.0
None
DinaariesAND R- Rating:
- 2.0
The gentlemen who checked us out was firstly annoyed that the app was not working properly for us to do self check out so he had to do it. Secondly he didn’t want to go get the keys from the lock box so gave us a different truck which was so disgusting and filthy it took me forty five minutes to clean. There was garbage and food on the floor, it stunk, the steering wheel and seats were so black and dirty it took me half an hour just to wipe down those and one of the cup holders was literally filled with water.
Kami T- Rating:
- 2.0
The truck wouldn’t go over 40 mph on the highway.
Skylar C- Rating:
- 5.0
Customer did not leave a comment.
Deborah M- Rating:
- 5.0
Customer did not leave a comment.
James H- Rating:
- 4.0
Lights on trailer did not work.
David J- Rating:
- 5.0
Customer did not leave a comment.
emileny h- Rating:
- 5.0
Customer did not leave a comment.
John W- Rating:
- 5.0
Very friendly customer service
thomas f- Rating:
- 5.0
Extremely kind and family oriented and a very welcoming and helpful place to store your things for your dorm and very affordable.
Siani A | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Ricky S- Rating:
- 5.0
Customer did not leave a comment.
Edward H- Rating:
- 5.0
Customer did not leave a comment.
James H- Rating:
- 5.0
We dropped off the key after hours, so we had no interaction with personnel.
Elizabeth P- Rating:
- 4.0
Customer did not leave a comment.
David B- Rating:
- 3.0
We were charged one dollar per mile for overage mileage even though we informed the person at the drop off location we had no air conditioning during that 50 miles. Other than that the truck operated well.
David B- Rating:
- 5.0
A great experience! The best way to move belongings from one location to another. Well worth the money spent!
Shelly C- Rating:
- 5.0
Customer did not leave a comment.
Jatawn B- Rating:
- 5.0
My experience at this location was excellent. It was easy to find, staff was very helpful and it was easy to get the truck onto the road and go.
Johanna W- Rating:
- 5.0
Highly recommend
Jatawn B- Rating:
- 5.0
Highly recommended
Jatawn B- Rating:
- 5.0
Customer did not leave a comment.
Jennifer M- Rating:
- 3.0
No comments.
Mary B- Rating:
- 1.0
gave me the wrong size then would not refund
Richard K- Rating:
- 5.0
Customer did not leave a comment.
Jatawn B- Rating:
- 5.0
Great service and personality!
LAURA B- Rating:
- 3.0
Customer did not leave a comment.
Jennifer J- Rating:
- 5.0
Customer did not leave a comment.
Charles B- Rating:
- 3.0
I’m good
Ritchie W- Rating:
- 5.0
Excellent experience.
Danielle S- Rating:
- 5.0
Customer did not leave a comment.
Ethan B- Rating:
- 3.0
This location was 22 miles away from my original location. I received a call the morning of my reservation stating that the truck was not available at my location. I had to upgrade to a bigger truck which cost me a lot more in gas. I also had to drive a long way from my original location. I told them that I could not pick up the truck at the original time, but they still locked it in for that time. When I arrived at the place, I had to switch to 24/7. I spent 15 minutes waiting on the phone the first time and they immediately sent me to the 24/7 line. Then I had to wait 45 minutes to actually speak to someone.
Jim C- Rating:
- 5.0
Customer did not leave a comment.
Jatawn B- Rating:
- 4.0
Customer did not leave a comment.
Vanessa W- Rating:
- 5.0
Customer did not leave a comment.
Crystal M- Rating:
- 5.0
Good service
Frank T- Rating:
- 5.0
Customer did not leave a comment.
Michael L- Rating:
- 4.0
Customer did not leave a comment.
Greg G- Rating:
- 5.0
Customer did not leave a comment.
Jatawn B- Rating:
- 5.0
Customer did not leave a comment.
Rebecca H- Rating:
- 5.0
My experience was great and has been every time I have worked with this location.
Duane F- Rating:
- 5.0
Nothing
Connie S- Rating:
- 4.0
Customer did not leave a comment.
Steve B- Rating:
- 5.0
Customer did not leave a comment.
Mike S- Rating:
- 5.0
Wonderful experience ! Thank YOOOUUU!
Melody T- Rating:
- 5.0
Customer did not leave a comment.
Angela S- Rating:
- 5.0
The gentlemen in the office was very nice and patient. He thoroughly explained everything and even shared a little humor. We would definitely suggest this place to our friends and family.
Brett R- Rating:
- 3.0
Nobody was there when I dropped it off.
Robert H- Rating:
- 5.0
Customer did not leave a comment.
JATAWN B- Rating:
- 5.0
Customer did not leave a comment.
David B- Rating:
- 5.0
Customer did not leave a comment.
David G- Rating:
- 2.0
Customer did not leave a comment.
PAMELA W- Rating:
- 5.0
Customer did not leave a comment.
Mary C- Rating:
- 5.0
Customer did not leave a comment.
RICHARD M- Rating:
- 5.0
Customer did not leave a comment.
JOHNATHAN M- Rating:
- 3.0
Wow.. ignorede...
Bartholomew H- Rating:
- 5.0
Nothing, Ricky stayed open passed 5pm to provide amazing customer service! 👏
James H- Rating:
- 1.0
The manager was hostile. "Shut your mouth or I will shut it for you" Condescending. Threatened to come around desk.
Jill H- Rating:
- 5.0
Customer did not leave a comment.
James H- Rating:
- 1.0
Make sure the customer gets the truck they were suppose to have very unhappy will never use uhaul again
Angelynn J- Rating:
- 5.0
Customer did not leave a comment.
Tommy A | Overall ExperienceAdditional Services at this Location
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