Customer Reviews for A&S Auto Parts
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of A&S Auto Parts
Not much :-) Both the pick up and drop off locations are truly a pleasure to work with and after multiple truck and trailer hires these guys are so much more than just uhaul operators. Simply great.
excellent customer service- owners are great
Art and Sharon were very helpful. Not that I want to move again but would use them in a heartbeat.
Clearly uhaul (the company) doesn't have their stuff together. There were 4 people at the location with reservations to pick up trucks with only 2 trucks available.
Also it is infuriating when you call the national number to set up a reservation and are told you can get teh truck and tow dolly at the same location only to find out you really have to drive 30 out of the way to get it.
I didnt get confirmation that the truck was received until 2-3 days later. I understand that I dropped it off during closed or after hours, but it would be great to be able to scan the key chain at drop off site (at mailbox) so that you can confirm to the company & yourself the time and location of drop off.
Also, another issue was that the address was wrong on drop off location & the system wouldn't update the correct location even after several phone calls and emails.
I got back my deposit money in full after doing a thorough cleaning out of the truck for the next person.
Really lovely people to deal with at this location.