Customer Reviews for Abes Mart
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Abes Mart
The service at this location was wonderful. Abe is very helpful. The option of a hand truck was not available, so that may be the only thing I could recommend.
I did not make this reservation.
I wanted a receipt on return of truck but was told he couldn't do that. When I purchase something I expect a receipt. I want to know and have a right to know how and what I was charged.
They did not even look at my paperwork or contract when I turned rental in at 1:30 PM on 9/16. Told me everything was OK but never checked out the rental. Then the rental was not checked in until 7:40am on 9/17. Unacceptable and I will not use this U Haul location again. TERRIBLE BUSINESS!!
Everything was absolutely perfect. It made my moving experience very easy.
I will use a smart again to rent my next u Haul in any of my family I recommend had a wonderful experience no problems at all
this truck needs to be fixed or talken off the road. at 65 you can not hardly hold it in the road plus the back end doesnt travel with the front . it has been wrecked bad and poor job done one the frame.
I highly recommend renting from Abes Mart. The entire process was easy and Abe was very professional and accommodating.
Please call me by 9am so we can finish this move.
The contract was done over the phone and sent online, that went well. When I went to pick up the truck the employees couldn't speak English and had no idea about the rental, what equipment to assign or how to find the identification numbers on the equipment. The vehicle tow trailer's parking lights didn't work.
Excellent Abe is a wonderful person to rent from
Only a one man operation but from my past experiences, there was no assistance to help me unhook the trailer from my truck....
The truck did not have any oil in it. Fortunately the light came on and we were able to correct the problem, but it took over an hour to find out what kind of oil to put in it a we could not get anyone on the phone at u-haul help #. Abe was the one who finally helped us out with the info.
Excellent like always, great customer service.
The service I received here was top notch. I will definitely use them again if the need arises.
They offered no help to comnect trailer! They did not know how themselves, the trailer was nasty! ,we had to clean it!
Wonderful customer service truck is clean always ready to go definitely would use this company again
I was very satisfied with the service. The manager Abe is a very friendly and helpful person.
Abes Mart was very responsive and helped me get a truck quickly and easily.
When reserving the moving truck I also reserved an appliance dolly w/strap. This was not available at the pick up location. I had to call U-Haul the day of the move and locate one at another location. This was a bit frustrating.
very quick service and easy to make transaction. very good rental.
Be sure that when location pickups are changed the customer is fully aware of that. I changed my reservation date but not the location. It was done without my knowledge and when I arrived to Marshall St Winston Salem, NC to my disappointment I was told there was no truck available for me and that I needed to go to another location which is approx 20 miles away. The general manager was not helpful and actually rude.
They didn't have the appliance dolly that I requested so they substituted a utility dolly. Not really the right tool for the job, but it's done now.
There was no U Haul representative available when I dropped off the trailer but the clerk inside the store told me to find a good spot and drop it off. I am glad for the trust in me returning the trailer without a U Haul representative available,
Good Customer Service
Great experience. This location was not the one chosen by me when I made the reservation, but after a great experience, I would definitely make it my first choice in the future.
The guy I gave my keys to was very rude. After a long day of traveling I didn't appreciate that.
OWNER WAS VERY HELPFUL AND FRIENDLY
These people do not know what they are doing. Took entirely to long. Very rude.
The service was great !!!!
Nothing at all ! The service was great !
Disappointed that the straps on the auto transport were to short to fit the stock tires on my truck.
The owner of Abe's was very helpful on resolving an issue of an overcharge on the auto transport.
My experience was a very good one at this drop off .
He was very helpful, prompt, and very friendly and professional !!!!!!!!!!!!!
Thank you for being so helpful in my time of desperation!!!
The location was fine - the U-Haul truck had issues that should have been taken care of before it was rented out.
Great Guys! great check in!
When we went to turn in the truck we found out that we were suppose to have initial paperwork that stated where the gas gauge was - we didn't see any paperwork. When we got there we did everything via the phone because the manager wasn't there on Sunday's. We didn't inspect the truck either. The guy just handed us the key and my husband had to go around to see which truck it fit. The people on the receiving end said the paperwork was incorrect.
Only problem was location had no pads. Customer service however was excellent!
other than you network problem, which threw me about 2 hours behind this was a good experience...the dealer made it right for me because of the delays...very nice man...
Very Bad !!! Abes should not be part of U-Haul
Mon thru Fri he's always there, weekends are rough
The rental experience was very poor. Reservations were confirmed at the High Point location and upon arrival I was rudely relocated about 25 miles to a location which wasn't opened yet, and eventually had to complete the transaction over the phone. I then had to pull the trailer out of the grass and hook it up without assistance. If I had any options at the last minute, I would have found a vendor other than U Haul to utilize for my trailer needs.