Customer Reviews for Access Auto Sales
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Access Auto Sales
Quick and easy pick-up from a friendly staff!
Very helpful and friendly staff!
We had very good customer service and trailer pulled great. If we ever have to use a trailer or truck again we will definitely use U-Haul. We can't think of a thing that would improve customer service as our experience with U-Haul was great!
Personable, professional service!
Great to use the overnight drop box options!!
Awesome guys to work with
Bobby was very friendly and helpful. Facilities were clean and inviting.
Bobby was super helpful and personable. He had me in and out quickly without making it feel rushed.
Always friendly and hooks up the trailer for me every time!
Bob was really helpful. One of the most pleasant customer service experiences I've had. Definitely cares about the customer!
Would highly recommend them. These guys do a fantastic job. I've rented their multiple times and I'm in and out in no time. Fast and easy. Super nice guy too! Will continue to use them for all of my uhaul rentals.
Access Auto Sales - U Haul was where I picked up my truck. Clean, friendly and knowledgeable guys. Although there was a glitch in the U Haul website at the time when I was trying to rent Bobby at the store was able to call someone at U haul and have the documents sent to his email and get me otta there. They offered me a free soda and checked my mirror's and helped me back so we could get going. Real good bunch of guys.
Bobby was very nice and helpful! He had exactly what I needed upon a walk-in basis.
These guys really know their stuff. Big lot and easy to get in and out of. I would definitely recommend renting from these guys.
Bobby was VERY helpful and super nice! Thanks for everything!
They very helpful and courteous would highly recommend them
Bob was awesome! He was very knowledgeable & helpful!
I have rented from this location once before and while it is small - it's a used car dealership, after all, I had good experiences both times, renting and dropping off.
Awesome group to deal with. There the best
Louie and company were very easy to deal with and since I was under a little time crunch, they got me at on the road pretty quick.
Access was a pleasure to work with. Very helpful to us when other location said they wouldn't accept the return. A+ personalities and customer service.
Greatly appreciate Access Auto Sales!! Convenient location and good variety of availability. Paperwork was quick and attendant was extremely helpful showing me how to hook/unhook trailer as well as test lights. Would definitely rent from again and recommend Access Auto Sales!!
Besides rentals for buck? Nothing. They are spot on
They came out and greeted me, check the truck, and checked me out very quickly. This was by far the easiest time I have had in renting a truck (I have rented a few before).
I was a little uncertain exactly what I needed to return with my key. None of the documentation was clear on the matter. It seemed like it said I needed to leave the contract I was given, so I did, but that doesn't make any sense to me since I then didn't have any copy of it. I took pictures before returning it, but seems like there could be a better way. Or maybe I just misunderstood. Regardless, I was still very pleased with the experience. Thanks.
Had to use site away from where moving. Did not have u haul long enough, picked up in am , had to have back by 3 . Then they called wanted back by 1. Rushed us.
Great to work with. Clear with communications. Equipment in good working order, which made for a safe move on a rainy morning three hours away.
Not sure you can improve. You already met my expectations so why fix it if it's not broken?
The agent was helpful and nice. Would rent from him again and told friends how nice he was.
You can have the equipment they need at the location where they want to pick it up. Customer service is lacking.
The crew at Access Auto is awesome. I appreciate their professionalism.
Service from the U-Haul dealer was exceptional. They went far above what I expected to help me.
Outstanding company! Excellent service!!!!
I made reservations for a 26' truck....2 doz blankets, and an appliance truck. All that was available at time of pickup were the truck, 10 blankets and a utility hand truck. Try moving appliances with a damn hand truck. Very disappointing and discouraging. So much for organization on U-Haul's part.
Rented a van. Perfect for my move and the people at the rental company were great and the price was great.
Found some plastic plates and an electricity plug in the back of the truck. Received no assistance loading the appliance dolly. The fuel tank was not half full as the contract indicated. It was only about an eighth of a tank off so I did not mention it. Then I received a $15.00 charge for returning a truck that had a half tank when I put gas in, and it appeared to the person checking the truck in that I shorted uhaul an eighth of a tank of gas.
Was closed and locked had to park truck on the side of the road
Donna in your sales dept. was rude, and not at all helpfully. Chrystal was a great help, and facilitated my purchase of a truck.
Great customer service...brand new equiment!
Manager of this location is terrific. Well refer to him.
Uhaul always does a good job. Pickup and return were both very simple.
The folks at Access Auto are very professional. I was impressed with their service.