Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The office lady Brenda was very helpful, friendly, and new her stuff. I would like to thank her again.
Pamela Jane R.
|
Overall Experience
Rating:
2.0
Have a utility dolly that was reserved for my truck.
David P.
Rating:
5.0
Very affordable storage units and was able to use one in a time of need. Would definitely come back again.
Eydiel R.
|
Overall Experience
Rating:
5.0
Everything was great thank you very much
Shirley Marie R.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Diane Sammie C.
|
Overall Experience
Rating:
5.0
Amazing Experience! Management was Very accommodating and Extremely helpful!
Roland Roy R.
|
Overall Experience
Rating:
5.0
Very kind considerate and professional. Wonderful staff.
Ovidio O.
Rating:
5.0
Customer did not leave a comment.
Leticia M.
Rating:
5.0
Customer did not leave a comment.
MAGDALENA B.
|
Overall Experience
Rating:
4.0
Customer did not leave a comment.
Veronica H.
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Overall Experience
Rating:
5.0
Very satisfied with staff. Excellent service. Had mechanical problem with moving truck and staff solved all problems without any inconvenience to me.
Responded promptly and courteously.
Sandra Jean W.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
gordon B.
Rating:
5.0
The staff Brenda es very kind and friendly.
ELIZABETH R.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erick Justin P.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Phylisha M.
Rating:
5.0
Customer did not leave a comment.
Carlos P.
Rating:
3.0
I received the uhaul with almost no gas and returned it with the same and was charged 61 bucks. Never again, will I rent from this place.
Terri L.
Rating:
5.0
Customer did not leave a comment.
Richard C.
Rating:
5.0
Customer did not leave a comment.
Pamela P.
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Richard M.
Rating:
5.0
All was satisfactory with the unit and reasonably priced.
Rosalinda Alvarez R.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Billy P.
|
Overall Experience
Rating:
4.0
I had problems with the tire tiedown on the passenger side it kept coming loose
WILBURN H.
Rating:
5.0
Customer did not leave a comment.
Iris R.
|
Overall Experience
Rating:
5.0
Nothing, everything was perfect. Very spacious, seats were comfortable it was a good experience.
KIMBERLY G.
Rating:
5.0
Customer did not leave a comment.
Michael C M.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Bradley B.
Rating:
1.0
I had a reservation, had 2 truck loads of furniture and I get there and they didnt have the room. So what was the purpose of the reservation. Do not call!! Go in person to assure you get it!!!
Kristian R.
|
Reservation
Rating:
5.0
Customer did not leave a comment.
Rhonda M.
Rating:
5.0
Brenda was very professional and answered all my questions. She helped with a u haul rental as well.
Thomas Randolph G.
|
Overall Experience
Rating:
3.0
Customer did not leave a comment.
Molly B.
Rating:
4.0
Great
MARC ANTHONY G.
|
Overall Experience
Rating:
5.0
Great customer service!
DENA MICHELLE L.
|
Overall Experience
Rating:
5.0
Office manager was always helpful and friendly. I knew was property was secure n never had a problem.It was a pleasure doing business with you all. Thank you
TARA B.
|
Overall Experience
Rating:
5.0
Brenda was great.
JESSICA Z.
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Erica R.
Rating:
5.0
Customer did not leave a comment.
Abel H.
Rating:
5.0
Customer did not leave a comment.
Avangelina H.
Rating:
4.0
Customer did not leave a comment.
JEFFREY B.
Rating:
5.0
Customer did not leave a comment.
mary C.
Rating:
5.0
The person we dealt with was very pleasant and helpful. Very satisfied with our choice of storage facilities.
Privacy R.
|
First Impressions
Rating:
3.0
Customer did not leave a comment.
Arthur M.
Rating:
1.0
I will never rent from you again!!!!
Robert M.
Rating:
5.0
Customer did not leave a comment.
Claudio A.
Rating:
5.0
Customer did not leave a comment.
Claudio A.
Rating:
4.0
Customer did not leave a comment.
Kerry I.
Rating:
4.0
Well kept storage.
DAVID M.
|
First Impressions
Rating:
5.0
The guy who helped us was super fast and nice and we were able to rent a truck the day before we needed it which was awesome!
Samantha M.
Rating:
5.0
Very excellent service.
ROLANDO M.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
Orlando T.
Rating:
5.0
YES, MS BRENDA UHAUL ASSOICATE VERY FRIENDLY,,,CURTIOUS,,,,EXPLAINABLE & INTELLIGENT,,,,ALL OFFICES SHOULD HAVE ASSOCIATES LIKE HER,,SHE DESERVES A RAISE FROM HER SUPERIOR OFFICER. THANKS, MR ANTHONY CAVAZOS,,,11/29/16.
Antonio C.
Rating:
5.0
Customer did not leave a comment.
FRANCISCO G.
Rating:
5.0
Customer did not leave a comment.
Linda M.
Rating:
5.0
Customer did not leave a comment.
Kenneth M.
Rating:
5.0
The staff was very protective of allowing just anyone on site and I appreciate that because I had just reserved a storage room at this location. Everyone was very courteous and professional!
LETICIA G.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
sylvia G.
Rating:
5.0
I couldn't have possibly had a better experience. Thank you! :)
sarah B.
Rating:
5.0
Customer did not leave a comment.
Allison T.
Rating:
1.0
Customer did not leave a comment.
Diana S.
Rating:
4.0
Great customer service. clean
Privacy R.
|
First Impressions
Rating:
5.0
The manager is such a sweet heart helped me find the best stoarge rate. Thanks Self Action I recommend ya to everyone...
Privacy R.
|
First Impressions
Rating:
4.0
Customer did not leave a comment.
Amy H.
Rating:
5.0
Customer did not leave a comment.
Tina Y.
Rating:
5.0
Fix your intercom and put a roof over it .it is hard to operate when raining.
ROBERTO R.
Rating:
1.0
roof is rusting and there is/was a water leak in several units. no response at the gate the second day
Privacy R.
|
First Impressions
Rating:
5.0
Customer did not leave a comment.
tomasa G.
Rating:
5.0
Customer did not leave a comment.
Michelle Y.
Rating:
1.0
I reserved the van via phone call. When I went to rent it they indicated the price may be higher to which I objected. When turning in the van I had to wait half an hour for an employee to show up.
Doug L.
Rating:
5.0
Customer did not leave a comment.
GABRIELA L.
Rating:
4.0
Customer did not leave a comment.
Adrian P.
Rating:
4.0
Young lady behind the desk very helpful no problems and was on my way within 10 minutes......great job!!!
GUILLERMO P.
Rating:
5.0
Angela was very kind and fair to me even though I overreacted to her questions about my rental. I would very much like to rent again sometime. I just like to know what my charges are going to be and what I can expect from my rental experience. Thank You sincerely.
DAVE B.
Rating:
3.0
Customer did not leave a comment.
ADRIAN G.
Rating:
5.0
The Staff was helpful and well informed and thorough in preparing the paperwork. They were friendly and supportive.
IRENE F.
Rating:
5.0
Super nice and helpful. Easy in and out. Very friendly.
SANDOR M.
Rating:
5.0
Customer did not leave a comment.
DELIA A.
Rating:
5.0
26' truck was not provided as per reservation, I received a 17' truck instead 26'.that issue required me to do more than one load and mileage. also that truck was given to me after 11:00 a.m wasting my time almost half of the day! no discount provided due that issue! Reservation #23251384