Customer Reviews for All Day All Night Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of All Day All Night Storage
I wasn't told that I would need a board of some sort to load my car, I dragged on the trailer when loading. This is something that should be handy for some to load a vehicle onto a tow trailer. The under carriage of my car was damaged due to this. and I got no assistance when loading the car onto the trailer.....Very frustrating. And I wasn't explained the time that I had to drop the truck and trailer back off, and I was charged for an extra day when I dropped the truck off....
The pickup location was excellent, nice friendly people. On the other hand uhaul The truck was crap, the so called gentle ride was not so gentle. The steering was so lose you could turn the wheel and nothing happens. When braking hard enough it had a pull to the left, as well before getting to where I needed the transmission wouldn't shift and was just told to tell them when I turn it in. This truck was a very dangerous truck to drive and should not even be on the road. Better maintenance needs to be done instead of just hot swaping vehicles from one person to another.
Keep doing what you are doing!
nothing everything was done in a very professional way and very polite people that knows their business
Charged me $30 cleaning fee when there definitely should have been NO fee, because the truck and trailer were both cleaned. I will NOT recommend them ever.
The only improvement I would suggest is to not smoke in the office, for people who do not smoke it is not pleasant while there & its not pleasant to smell like cigerettes when you leave. The lady & her service were great!
the tire straps (unloaded) were so tightly wound it took me 30 minutes to loosen them up to unwind before I could load the dolly.
When you make a reservation you shouldn't give that person's trailer to someone else two days before they're there to pick it up comma comma that's why you make a dam reservation you should have more of that 5 x 9 utility trailer / motorcycle trailers available all the time everywhere they are very good on the highway you don't even know they're behind you I want to buy one
Very easy to work with. Called me the day before I was scheduled to drop off to give me the gate code since they would be closed. Turns out I just turned it in a little early, everyone was very responsive and helpful!
Awesome and smooth experience. Extremely professional. Thank you!!
discounts for returning customers / email coupons
Not much more you can do. Every thing was exelent.
Mileage from pickup location to old house and then to new how was 45 plus miles extra. Than they allowed. What a joke. They could have accounted for the difference.
PERFECT!! No problems whatsoever!! Trailer pulled like a dream!!! Thanks U-Haul
The woman who checked me out was very pleasant and helpful even though there was no record that I'd be dropping off the trailer.
nothing i can see. thanks for being there.
NOTHING AT ALL,MY RENTAL TRIP WAS PERFECT AND THE PEOPLE WAS VERY PLEASANT AND QUICK AND EXTREMELY NICE !!! I'M VERY PLEASED AND I WILL USE THEM AGAIN !!! THANK YOU .....
You can suck my fuckin dick
Not sure why I was charged a cleaning fee... Only thing moved was furniture so there was nothing to clean
The uhaul staff was outstanding. The vehicle was subpar, however. The drivers side door would not close properly due to being badly warped, causing the vehicle to be extremely noisy.
Wonderful experience. Made it easy for me during this stressful time.
Both ladies I dealt with were extremely courteous and quick. In and out, with everything I needed, in a VERY timely manner.
The headlights didn't work.
The good young lady opened the gate after closing and let me park the trailer in a gated storage and was very helpful in sending me a receipt through g mail, thanks again haul!!!
the lady in the office was nice and helpful and fast at getting me on my way. Thanks
I have a corporate account that I started two years ago and the imformation that I gave at the time and stored on your server should be able to be linked, when I go to pick up van. I'm usually in a hurry, so it just seems like a waste of time having the account, when each location requires me to wait for a copy of my DL and credit card.
I understand about safety, but I safely made the trip in 3 days without driving hard and I believe credit should have been given for the 2 days I didn't use.
The people I had to deal with had no idea what they were doing.
Due to Uhaul rules I was charge 6 dollars and change because the gas tank was not completely full, however with the weekly rate and 750 miles I only used approximately 400 miles but would not be refunded for the unused mileage. However had I gone over by 350 miles you surely would charge for that. Ridiculous double standard, not happy with Uhaul rules and will think twice before using Uhaul again.
I'm being charged a little over $15 for gas when I put the tank back to half like it was when I got it. Had to drive to three different locations to try to drop it off. Your drop off sights on your website are incorrect. By the time we drove all over Saraland trying to find a place I ended up calling your 800 number and talked to the lady until we finally found a location. The gas was barely under the half way mark. I don't think this is fair to me since the first location I could walk to in less than five minutes. The other is a used car lot that was blocked in. The other didn't have a drop box for the keys. Yet the one on the other side of town was the only one that had trucks on the lot an a drop box. I don't believe I should be taken for granted on a few gallons it took to finding find a real location for drop off. If this is how it's going to be then it is the first an last time I will ever be rented from you. An i have no problem with spreading the word to everyone I know. Like anything else, if you do someone right they might tell a few. Treat someone wrong and they tell the world. Feel free to contact me about this situation. 2516443459
The whole thing was awesome! So easy and Tammy was so sweet and explained everything and made the entire process, Simple!
Thanks so much! Very helpful and friendly. Look forward to using again.
They were very nice and helpful.
The young lady who helped me was extremely nice and helpful. I would highly recommend this location.
Very quick & easy; very friendly