Very poor communication and not a reliable U-haul location. Faulty equipment.
Lara M
Customer Reviews for Big Lenny Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Post a sign for Uhaul returns AT the secondary driveway where the drop box is, poorly lit,
William RNo one at location. Charged for a fender and tire. The fender had no issue. The tire was going down during the trip and aired up. I paid for insurance and was still charged for a fender and tire.
ERIC WI went to drop the trailer off. Got let in by someone then locked in. Had to hit the call button to get out. Someone showed up wondering how I got in. That shouldn’t be the concern. Let me out. I just want to drop the trailer and leave.
Glenn SBig Lenny And his beautiful wife she is so nice and caring they both treaded me like family I love associating with them I can't wait to rent with them again
Torrean KHave knowledgeable workers.
Sherry C