Customer Reviews for Assured Storage of Winston Salem LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Assured Storage of Winston Salem LLC
Stop charging so much for miles! Its a rip off!!!! YOUR BETTER OFF PAYING A FRIEND, to use their truck !
This location was assigned after our 1st location did not have our truck. There was only 1 truck at this location. Staff should check truck prior to customer arriving. Staff knew of a problem with the door but had not checked on the issue. Customer had to do a temp fix. Confusion on equipment and was unable to revise contract had to call for assistance. Very long tedious process.
I had an overall horrible experience with U Haul on my moving day. I was sent to the wrong location for my reservation and when I got there, no one was even there. After calling the main office, I was sent to another location, which turned out to apparently be where my reservation was the entire time, and no one was there either! I was delayed by more than an hour and I lost that time with movers that I had hired to help load up the U Haul truck (who were actually there on time). Eventually I got my truck, but I was extremely unhappy with this experience.
Thank you so much for your great service today! It helped make the day run a little smoother