Customer Reviews for Mexico Lindo Food Market
(U-Haul Neighborhood Dealer)

Rating:

3.0

everything was good

Rating:

5.0

Nothing, everything was great!

Rating:

2.0

Errors with the app. Could not find my phones location.

Rating:

5.0

Trailer smelled like marijuana and was dirty

Rating:

5.0

The customer service at this location Mexico Lindo was great. Very friendly and helpful. They was quick and efficient. They got me in and out quickly. I would definitely utilize this location again for my UHAUL needs.

Rating:

5.0

Rental process was fast an easy! Employees very friendly and helpful and professional.

Rating:

2.0

We arrived and were told the only person who knew how to facilitate the rental wouldn’t be back for 45 min.

Rating:

4.0

Said I was all set but took no information from me. I ended up using the app to check the trailer in.

Rating:

2.0

Given that I had made a reservation for a specific drop off location many months in advance, the reserved spot should have been available so that I did not have to travel to a different location.

Rating:

4.0

Quick return with pleasant staff member.

Rating:

4.0

Better working site to take pictures of drivers license has many issues

Rating:

5.0

Lady was super

Rating:

4.0

Good and professional service., nice customer treatment , . Definitely I will use their service again .🙏😇🙏

Rating:

3.0

I got extra charges that were not true, I used less miles than anticipated and had paid and for the gas level when I left it where it was supposed to. They did this 5 days later causing my card to overdraft

Rating:

3.0

friendly people, the process was fast and efficient.

Rating:

4.0

Would have liked the drop off location to have more signage and paved area. Easier to find location and front door.

Rating:

2.0

I was double charged for a car dolly

Rating:

5.0

They were great and prompt. Easy in easy out

Rating:

3.0

I was given the wrong drop off address. When I returned the truck to this "correct" address, nobody was there to receive the truck, I had to call the Uhaul help line to realize I had to go inside the meat market, confusing.

Rating:

1.0

Was overcharged when i filled fuel

Rating:

3.0

Typical rental pick-up, not great but not horrible bad. Waiting area is inside of the grocery store, we had an uncomfortable 2o minutes to stand around in queue. No fault of the location, but truck wiring for the trailer was faulty, had to go to a service center to have it looked at, they swapped trucks. Ended up taking about 6 hours just to pick up a truck and car hauler.

Rating:

5.0

My experience with this Uhaul was truly a great one! Thank you, Erika

Rating:

4.0

Nobody at this location spoke English, so I wasn't convinced that my rental would be received correctly. Thankfully it was. The lady behind the counter was very friendly and tried to communicate that I was good to leave, but it would have been better with an English speaker.

Rating:

5.0

Very friendly and helpful I would recommend them to anyone

Rating:

5.0

Easy drop off. U-haul personnel unhitched the trailer and sent me on my way.

Rating:

5.0

Nothing everything was perfect

Rating:

4.0

Good customer skills!

Rating:

3.0

Confusing location for drop off. Once found people were great to work with

Rating:

5.0

Very good service and people

Rating:

5.0

Very easy to set up over the internet and very friendly staff

Rating:

3.0

Took a good hot minute just to check ✅ out on the website when dropping equipment off. Got no email to respond to so I had to make an account and all that happy crap. Needs to be faster next time..

Rating:

5.0

Both pick up and drop off locations were very friendly and helpful a very good experience highly recommended.

Rating:

5.0

They were very helpful.

Rating:

4.0

my only reason for a 4 rating is that the Green Valley 1 location did not have a trailer available and the other doubled the price adveritzed by UHAUL.

Rating:

3.0

The 3rd party Uhaul vendor at Mexico Lindo Food Market was very nice. I cannot say the same for the uhaul schedulers as they gave my 15' truck away, then gave away the 10' truck close to my house and had me so stressed out that I will NEVER EVER use haul again. uhaul tried to say the gas tank was drilled, but I think we all know haul trucks don't have locking gas caps, so wouldn't that have been an easier way to steal the gas? You think you duped me but it's your loss. haul gets ZERO STARS! No Thank you uhaul. Since I couldn't have the 15' truck (plus a car transport carrier) I reserved at least 1 month prior, you forced me to use a 10' truck with a trailer. Then had to fly back and drive my car 1000 miles to my new residence. F U

Rating:

2.0

I was double charged. Uhaul rep did not tell me the rate I was charged was for eight hours. I rented a tow dolly at 3 pm and was told I could bring it back 8:45 next morning. I assumed it was a 24hr rental. If had been correctly explained I would have brought it back in time.

Rating:

5.0

There were super nice friendly was fast great service in out no hassle brought back they took care of me my family we were moving

Rating:

5.0

Great customer service and quick.

Rating:

5.0

Nice people. Customer oriented. Quick in and out.

Rating:

5.0

Thank you ☺️

Rating:

5.0

They were so nice and helpful here at Mexico Lindo! I will rent from here next time I need a rental.

Rating:

5.0

Great customer service, very fast and very nice. I couldn’t have had a better experience.

Rating:

5.0

The person who took care of me was great and made everything go smoothly and quickly. Great customer service!

Rating:

4.0

Easy drop off.

Rating:

1.0

I had a guaranteed reservation for pickup at 5:30. I called at 5:15 to tell them I was on my way. When I arrived 25 minutes later no U-Haul person was there. The store clerk called someone and then told me it would be another 30 to 40 minutes. Unacceptable, and since my reservation was guaranteed I should receive a credit for it not being available as guaranteed.

Rating:

3.0

The website works really slow and is a little challenging.

Rating:

4.0

Have the tank filled up

Rating:

2.0

They did have anything I needed might not be their fault could be U-Hauls fault for saying they had it and they didn't

Rating:

1.0

this a dangerous area, did not clean truck or provide clean blankets; plus U-Haul put me on a do not rent list because I extended my last contract by phone, not sure why this was not brought up when the reservation was made, it was on the phone for 20 minutes and they finally realized I paid in full; I was told when I made my reservation that the E Broadway location rented out one way 26' trucks and had them in....but was told later, no - need to fix the script you call centers use

Rating:

5.0

nice foks

Rating:

3.0

I spent 2 hours driving around tuscon to get a trailer and my trailer was reserved. 3 different locations to get a car trailer. The amount of time I spent when having a reservation is unacceptable.

Rating:

2.0

The U-Haul attendant was a high school girl who knew nothing about the operation or hook-up of the U-Haul auto transport we rented. The U-Haul pick up location was associated with a local market which was full of grocery shoppers. A very congested area with long check out lines where I completed the U-Haul paperwork.

Rating:

5.0

All good thanks

Rating:

1.0

Horrible experience. One one person spoke English and could help us. Disorganized mess. Three people a head of us all with the same issues. Never got my dolly. Called them but no one could speak English. Then I called back in a few hours and the line was busy for an hour. Never rent from there