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Greg C
Customer Reviews for BDM Truck & Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's been several days since I returned my U-Haul and I still haven't got any of my money back since I didn't use the mileage that they charged me for when they guesstimated how many miles I would be using it for when I rented the truck.
David MMake the locks easier to use and make sure the trucks are on full when they are picked up
BARBARA FI’m don’t with UHAUL WORST experience EVER this time.
Sauncea LTried to check in online/mobile would not work. Couldn’t find my location. That was frustrating.
AARON WFast and friendly service! Pleasure to do business with.
Grant THave clear signage where trailers should be unhooked.
Scott GGood people
Steven MUnlimited mileage in town
Jamie MWe were overwhelmed by the equipment and friendly operator. Thank you very much.
Ryan HLuke was fantastic and went above and beyond to assist us with the rental.
Brian CThe 24 7 sucks took over 20 minutes standing there waiting for approval plus took 45 minutes to speak to someone from customer service and would like a rebate of 10% for putting me behind my schedule because of the wait
Michael BI can't even think of any way this could have been easier for us to rent a truck for the day! Luke was great to work with and I will come back again if the need arises. I have already told my friends about his place. Thanks Luke for going above and beyond!!
Clay ESuper friendly
Heather SAs I was coming home I saw same size trailer in Ravenna which would have saved me a lot of time
Earl CBDM staff are friendly and helpful. They had my truck and dolly ready to go and I was on the road within 10 minutes. Highly recommended!
Kyle SLuke was very friendly and helpful!
Jim KVery friendly service. Fast and easy rental. Hopefully we are done having to rent trucks for a long time but I would rent from here again and recommend it to my friends
Amy GBest U-haul experience I’ve had. Gave very good instructions on using equipment.
Susan WEveryone nice. Luke at PU was friendly n helpful. Answered all my questions. Showed me about truck
Tara RAbsolutely no problems!
Cindy JI just want to say that the truck I had needs a front end alignment or something. It has a shimmy.
BILL ENo problems with transactions and pick up. The guy was very friendly! If had to would use again!! Thanks tom!!!!!
Thomas YThe facility itself was less than what I expected for U-Haul store. However, the staff was very professional and helpful. I was not impressed with the cargo trailer that I rent it. In fact I was a little low embarrassed to be pulling such a rickety looking old trailer. Not a very good representation of U-Haul!
Daniel TIt was amazing how accommodating the company was. They even met me to return my cell phone. Great customer service. Thank you !
ellen l