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victor g
Customer Reviews for SureStay Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not anything I can think of.
john hDesk clerk had no idea we were coming to pick up working truck - had to spend another 1 1/2 hours waiting for someone with uhaul to tell him what to do!
Lisa MThe manager was very helpful and knowledgeable.
Ralph HI had to put a deposit down for the rental and haven’t received it back yet after I returned the rental
Mark RCruise Control in trucks would help out a lot on gas saving when driving long distance and some type of air vent in back when unloading or loading so heat doesn't get to you
John BExcellent Customer Service. Multiple computer issues but still provided excellent service and was friendly and helpful in the process.
Jennifer GVertical helpful place.
debbie mNext time give me the right address they gave me the wrong address it took me on whole hour to find this place I was calling and calling on the phone no one answered me to tell me where the right place was...
gilbert pThe people were very good. Your computer program is awful. I provided my Driver's License SEVEN TIMES for them to take a picture with their phone. What happened to making a copy? It should have taken 10-15 minutes. It took 45 minutes. You want to go computerized but your system has gone backward.
David VTheresa was awesome! Answered all my questions before I even asked them!
Rikki CTHIS LOCATION TOOK CARE OF OUR SITUATION WITH THE DOLLY THAT DIDN'T FIT.
PHILIP CCheck inside trailer for cleanliness.
Michael WFriendly and easy. It just took a few minutes.
rosalinda p