Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They are efficient and helpful. Never have a problem.
The office is not the most delightful, but I would rather have them get me "in and out" in a timely manner.
Charles S.
Rating:
5.0
Customer did not leave a comment.
Nicole H.
Rating:
5.0
Customer did not leave a comment.
WILIAN P.
Rating:
5.0
Customer did not leave a comment.
evy M.
Rating:
4.0
Customer did not leave a comment.
mark G.
Rating:
5.0
Customer did not leave a comment.
MATTHEW B.
Rating:
5.0
Customer did not leave a comment.
Leonel P.
Rating:
5.0
Customer did not leave a comment.
Ignacio A.
Rating:
5.0
Customer did not leave a comment.
timothy A.
Rating:
4.0
It seems a bit disorganized in the office.
Alexander K.
Rating:
5.0
Customer did not leave a comment.
Trushar T.
Rating:
5.0
Customer did not leave a comment.
David D.
Rating:
5.0
The guys ther are great 👍
Fitzgerald C.
Rating:
4.0
Customer did not leave a comment.
don G.
Rating:
4.0
Fuel gauge was listed incorrectly and it took almost an hour to have it corrected.
Emery R.
Rating:
4.0
Customer did not leave a comment.
John T.
Rating:
4.0
Customer did not leave a comment.
Ester V.
Rating:
5.0
Dominick, is always helpful and accommodating. His equipment is in good order and fairly priced. . .
Paul I.
Rating:
3.0
Prompt service. Friendly. Rental was ready to go.
Robert L.
Rating:
5.0
Customer did not leave a comment.
Kevin P.
Rating:
4.0
MARK ENTRY TO BLDG BETTER--OWNER WAS VERY HELPFUL
FRANK T.
Rating:
5.0
Customer did not leave a comment.
Linda F.
Rating:
5.0
Customer did not leave a comment.
nicholas C.
Rating:
5.0
Customer did not leave a comment.
Glenn P.
Rating:
5.0
Customer did not leave a comment.
German T.
Rating:
5.0
Customer did not leave a comment.
Maciej M.
Rating:
5.0
Nothing
janet S.
Rating:
1.0
Hard to find, no visible signs for entrance. It smells like grandpas basement inside, no one to greet you. Standing in a clutter hall way w/ random couches /furniture & a very messy desk. Random man with saggy red tshirt appears, grabs my keys & tells me to look out for my receipt via email.
Very short & not informative.
tiffany C.
Rating:
5.0
Customer did not leave a comment.
Michael M.
Rating:
5.0
Customer did not leave a comment.
Jose M.
Rating:
1.0
Terrible service – did not have the equipment at the location. I reserved that sent me to a second location and then charged me more for it.
Peter H.
Rating:
3.0
Customer did not leave a comment.
Ranesiha G.
Rating:
5.0
Dom is fantastic and the service is great.
The van and equipment are well serviced and well maintained. I do recommend this location above others in Stamford.
Sumana R.
Rating:
5.0
Customer did not leave a comment.
Harry I.
Rating:
4.0
Customer did not leave a comment.
Alexandra P.
Rating:
1.0
When I picked up my truck it had a 1/4 tank of gas. The email invoice said a little more than a 1/4. Good thing i took a picture.
Kevin M.
Rating:
5.0
Good easy service with friendly service
Kenneth F.
Rating:
5.0
Customer did not leave a comment.
Adam M.
Rating:
3.0
Customer did not leave a comment.
Victoria T.
Rating:
5.0
The guy's at that location is professional.
Fitzgerald C.
Rating:
5.0
Staff here was very helpful both hooking and unhooking trailer.
JAMES C.
Rating:
4.0
Customer did not leave a comment.
GUSTAV S.
Rating:
5.0
Every thing is fine.
Fitzgerald C.
Rating:
5.0
Customer did not leave a comment.
Darsh P.
Rating:
5.0
Very accommodating
GARY G.
Rating:
5.0
Customer did not leave a comment.
Linda M.
Rating:
5.0
Customer did not leave a comment.
THOMAS CHUKRY A.
Rating:
5.0
Customer did not leave a comment.
David M.
Rating:
5.0
Ed is pleasant, candid and makes this one of my favorite Uhaul stores to visit in the country
Francisco L.
Rating:
4.0
15' truck is a great piece of equipment. Balances maneuverability and capacity perfectly.
Robert H.
Rating:
3.0
Customer did not leave a comment.
Robert M.
Rating:
4.0
I'll be back
Alan H.
Rating:
4.0
Remain as professional and friendly as you were with me! Excellent experience with Eddie at this location!
david C.
Rating:
5.0
Customer did not leave a comment.
James S.
Rating:
5.0
Customer did not leave a comment.
Deborah M.
Rating:
5.0
Customer did not leave a comment.
Sharon N.
Rating:
4.0
Customer did not leave a comment.
Peter C.
Rating:
1.0
I have rented from U-Haul multiple times. This was both unsatisfactory as well as a horrible experience. First off, I don't think U-Haul a company would be satisfied with the level of FITH that U-Haul in Stamford was operating in. To name a few things there was bugs everywhere in the business, it looked like a hoarders home, I got double charged for a mattress protector, and they were incompetent it. The second place in Newark I would hardly classify as a business at all. I would consider investigating your franchises more closely because this was operated out of someone's apartment shared with 5 other people. There was no signage, there was nobody there to greet us or help us. The owners roommates had to help us. It was incredibly sketchy other business owners in the area also helped us. I called the person there was no answer or return call. There was no key rerun just an unsecured mailbox. Street parking only that's not equipped for 10â€+ trucks to be parked. HORRIBLE experience. I was there for over an hour trying to return the truck. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE.
Cather S.
Rating:
5.0
Customer did not leave a comment.
Stanislav T.
Rating:
5.0
Excellent service
KEVIN L.
Rating:
5.0
Customer did not leave a comment.
Leonardo R.
Rating:
5.0
Customer did not leave a comment.
Vitaliy K.
Rating:
5.0
Great people good place
Francisco L.
Rating:
4.0
Customer did not leave a comment.
Tomas S.
Rating:
5.0
Customer did not leave a comment.
Kyriaki M.
Rating:
5.0
Customer did not leave a comment.
Chris D.
Rating:
5.0
Always reliable
Dana S.
Rating:
5.0
Customer did not leave a comment.
Enoc C.
Rating:
5.0
Customer did not leave a comment.
Phyllis L.
Rating:
5.0
Very quick in/out and helpful.
BENJAMIN M.
Rating:
4.0
Customer did not leave a comment.
Lawrence B.
Rating:
5.0
Amazing customer service. They also answer the phone unlike other U-Haul businesses.
William V.
Rating:
5.0
Customer did not leave a comment.
James D.
Rating:
4.0
Easy , convenient and professional
Steven B.
Rating:
5.0
Customer did not leave a comment.
Christine C.
Rating:
1.0
Horrible servirse
eliseo S.
Rating:
3.0
truck smelled like moth balls.
All items moved now smell like mothballs
William P O.
Rating:
3.0
Customer did not leave a comment.
Heather G.
Rating:
5.0
Customer did not leave a comment.
Fernando P.
Rating:
5.0
Customer did not leave a comment.
David D.
Rating:
5.0
Very easy to make the reservation and the team was very helpful with getting the trailer hitched and unhitched.