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Customer Reviews for Horse Power Pavilion
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had very little signal for ordering by phone
loveit pThe only problem I had was internet service, had a hard time checking in. Had to call customer service to help me.
Christine TLoved the location, but when returning the vehicle today after a heavy rain yesterday, the ground was filled with water like a swamp and the key box couldn't be reached without stepping through a good 4-5 inches of water. If there was a little higher ground to park the truck while doing the final walk-around, that would be great. Inches of water everywhere.
lynne fWhen I returned the trailer no one was on site, called & reached someone that told me to just leave it there & someone would take care of it later. Received email after the drop off time & day to return it to somewhere else. Then I received a call claiming that I did not return the trailer & needed to take it to the other store in the email which would have been 7 miles closer for me if I would have been given that option to begin with.
Joseph CMake sure truck is at original pickup location. I had to go 20 minutes out due to the truck I rented was rented to 3 people on the same day. Very inconvenient. But the folks at Horse Power were very nice. Other location was giving me run around.
Donna HCustomer service
don lVery thankful for the help at this location. Great people to rent from! Yea
Mary PAll good. Thanks.
Russel SThe personnel were very friendly and helpful.
Ron RNo lighting. Loud music.
Jason Kthe trailer was nasty,one of the wires was cut and the left side lights didnt work but i was able to splice it together. there was no helpful attendant on duty I had a hard time hooking the trailer on my own.both left hubs were slinging grease out you could see it all over the rims. i was not given a rental agreement or a receipt.this was the worse experience i had with uhaul
Sam AInternet signal was weak at best. 2 bars of LTE made checkout challenging.
Jules HService was great. Horsepower Pavilion staff was friendly and customer service-oriented. Favorite location for u-Haul rentals in this area!
David RThis was my best experience ever at a uhaul location!!!! Love the owners best experience ever.
BRYCE GCouldn't be easier to drop off. Beautifuuul location with ample space
Patrick KAfter three changes to my reservation and 65 miles one way of traveling between 2 days. I was finally able to rent a moving truck. Previous location was sketchy as well as extremely rude management and staff.
Joe B