Customer Reviews for Beaver Creek Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Beaver Creek Mini Storage
Nothin really, we're good.
Happy Birthday Rhonda.
All were very helpful and made my experience simple and seamless.
The folks at Beaver Creek were great. However, I went to them because the agent at the Shawley Drive location canceled my reservation the day of pick up. Use the Beaver Creek folks but avoid the Shawley Drive location.
Had no problems here - fast and efficient pick up
Great experience on both ends of our 1100 mi trip. Very friendly and accommodating. Nice new 15'van. The only thing I would have liked on this trip would have been cruise control.
Thank you. I'll use U-haul again
The windows and mirrors of the truck were filthy.
No one warned me about the oil maintenance light.
No improvement needed I would recommend and the best customer service it was a pleasure and I will continue using there service
Hard to improve on the experience: professional, friendly, solicitous, efficient. Won me over.
no changes needed. service was excellent
Rhonda was extremely helpful. SHe went out of her way to help my husband & I.
service was great no changes needed
nothing, they were very helpful!
All of my future rentals will be through this location. The staff are great!
Great people to deal with!!!
The staff was so friendly and helpful. I would definitely recommend them to my family and friends!
Ronda provided me with exceptional customer service. She was patient with me and provided answers to all my questions. She made the process very easy and I highly recommend her store.
Great group of ladies in the office and they gave great customer service. Thanks for making my move very easy
Melissa was so helpful and the truck was in tip top condition. Another great experience with uhaul
I was very satisfied. Excellent customer service.
Very clean and well organized.
Absolutely wouldn't change anything. The ladies were extremely efficient and courteous. Oh and I mention very very pleasant. Thank you!!
Personnel was great to work with !
Great place to rent from! The office staff was very friendly. It was very nice being able to rent a truck and storage unit at the same place!
The lady that helped me with this was very nice and helpful.
I may rent this trailer again this weekend because we still have not finished moving to our new home
I reservedtruck for 2 days, but only used for one day, unfortunately I rented truck at 4:00 and returned truck at 5:15, so I was charged for full day. Some wiggle room would be nice.
Truck headlight was broken and driver door dented and very noisy. This was from previous renter. Odd I had to pay full price for truck that was not 100%.
My truck was ready when I arrived, they were very helpful in making sure I had all of the equipment I needed, thank you!
Everyone was very helpful
Very courteous and great service!
Not a thing it was very good. Thank You.
Excellent customer service!
Re-scheduled rental due to travel plans and they were very accommodating. Also decided to pick up the truck a day early and they were able to accommodate also!
Great Job!!! excellent staff and great help! Will be using UHAUL again!
Better communication between stores. Reserved at convenient location was told had to pick up truck from different location about 15 miles out of way. Was told by that location they couldn't deliver truck to store we made reservation at or get any mileage allowance for the extra 60 or so miles out was going to add on. Finally after having to get kind of rude they agreed to deliver truck to never creek storage. May not rent from uhaul again because of rudeness from the other store. Never creek storage was great tho .the other place was uhaul trailer & hitch center of Hagerstown. Would never give them my business! Call beaver creek!
Excellent customer service and friendly. A pleasure to do business with.
Everything was great, especially liked the after hours drop off.
A new office worker was not fully trained and gave myself and another customer incorrect information. This was discovered at the time of pick up when we were told the rental payment amount would be more than we were told by the new employee. The error was corrected at the time of payment.
Very polite and convenient, great location too.
The very courteous staff, got me in and on my way within 15 minutes. Returned trailer outside of business hours. Had a receipt confirming return promptly after they opened on Monday. Thanks guys!
there was nothing they could have done to improve the situation any better. The service was fantastic! they met every need that we have and exceeded our expectations. I would recommend this office to anyone and I will!!!
The Beaver Creek Mini Storage location is top notch. Workers were very friendly and helpful. They took the time to explain everything I should know about the trailer, and hooked everything up for me. They stocked all the supplies I needed. An overall great rental experience. I will definitely be using them again for future U-Haul needs and would highly recommend them.
We dropped the truck off late Saturday evening so office was closed but drop box was very convenient as was the actual drop off location to my new home. Have already received my receipt for extra mileage. Truly a great first time experience with U Haul. Thank you!
Everything was great !!!
nothing, they were what i would expect.
they were closed when I dropped off the vehicle, however they dealer was very clean and well maintained and easy to get to.
Everything was perfection thank you
Nothing! The staff was very friendly and extremely helpful. Thank you so much!
Everyone was very nice and equipment was waiting for me. Only complaint was one of the guys broke off my wire harness cover on my truck.
I was extremely happy with everything regarding my UHaul rental. I will definitely do it again.