Customer Reviews for Bellevue Rental Center
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bellevue Rental Center
We needed a u-haul to reserve right away and was turned away from another place as they had none available and plus their deposit was high.Came to you guys and staff was very friendly and had one available for us to rent and the price was just right with a low deposit that we could afford.I was very impressed with the staff & the truck was just what we needed for a short time.we will definitely be using this store again in the future.They are the BEST!!!!!!!!
Dan does a great job and values his customers and their expectations.
We dropped off the same day we rented, but it was after hours.
Very fast and friendly people!
Very rude when questioned about charges that were made. Would not recommend to anyone in the future.
The staff here is not at all friendly. I almost had to pay the the fee for not having a a full tank of gas in the truck because the gas gauge wouldn't go up all the way because it was parked on a hill after I had just got done filling it up. I don't know if this is a staff issue or a faulty gas gauge but that needs to be fixed now. And after I had tried apologizing to the staff I was not given any courtesy back. Would not recommend at all!!!
Owner said I should have reserved truck with him and I would not have had to call and tell someone I did not want a 26 foot truck even if it was the same price as a 20 if I wanted a 20.
Not only was I able to rent a truck, but the dealer gave me advice on how to do maintenance on a pressure washer that I have. He was very helpful and I am very thankful for his assistance and courtesy.
The trailer was very clean and the rental process went very smoothly.
I ordered a 17 foot truck, I got a 12, which made me make multiple trips and pay more in mileage and gas, the attendant did not seem to care. plus there was an attached dolly in the already shortened truck that took up more room that I could not use in the truck. going with penske next time.
I was originally scheduled to pick up the truck at the 90th and L street location and only found out one day in advance that the pick up location changed, which caused me to have to change plans on how to get there. It would have been more acceptable if there was more notification as to the change of locations.
I had to move the dolly to fit my stuff in the truck and I got charge for it. I didn't ask for that thing to be in the truck I did not need it