Customer Reviews for Bent Creek Feed
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bent Creek Feed
Much better than the last location I used. Angel was very helpful and accurate. Thank you for having him as a representative.
I was very pleased with everything. The early check-in made it so much better and very helpful.
The service was very good. Staff was friendly and efficient. The only drawback is that it is located in a feed store, and some people may not like the smells of all the animal feed.
I reserved a truck at the blanding location an received a call on the day of the reservation that I had to go to the 103 rd to pick up truck. That put me behind an had to contact the people that were helping to put them on hold. I feel it should be ran better.
Maybe ask how many miles will be driven and charge at that rate instead of a 50 mile rate so the customer doesn't get double and tripled charged for services they didn't use.
The staff was very courteous and friendly.
The guy at the Uhaul store was helpful and courteous and the equipment was in very good condition. When I dropped it off, a worker promptly came out and unhitched it.
You guys are way too expensive!!! Also, I was not explained about the mile charges. I had no clue I was being charged .99 a mile, or I could of waited on the 2nd trip. This information should of been explained better, and when I called about the charges I still don't have a clear answer. I will find another way to move next time.
I was overcharged by paying cash and card of $63.95 twice,and charged $14 insurance fee that i declined. It started off by going Jacksonville Heights store location by Randy the General Manager whose 15ft truck O2 sensor that was working then I was sent to the Bent creek location. We're the overcharging began after I used there 20ft truck. I will never go back. Worse locations for a u-haul by far. NEVER WILL I RETURN FOR SERVICE. NEVER HAD THIS PROBLEM WITH UHAUL BEFORE. VERY DISGUSTED.
Great job. Great truck. Perfect location for me.
All these guys get a 10 out of 10.