The fans for the vent/AC only worked intermittently. I'd estimate less than 5% of the time. It would blow for anywhere from 5 seconds to 2 minutes, then nothing for 10-20 minutes. This caused us to have to turn on the AC rather than just using the vent as there was at least a minimal (and I mean minimal) trickle of cool air seeping from the vents even when the fans weren't blowing. This caused us to use a lot more gas than we would have. Unfortunately, we did not discover this until we were 30 minutes into our travel.
Mitchell A
Customer Reviews for Bicycle Rack
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The best rental place I have ever used. Always pleasant, respectfull,and helpful
Linda LPhone pickup and drop off - very good experience
Brijesh SSmall business owned by nice people that quickly get you set up and on your way. Generally a good selection of options available, and the location is convenient to routes 33 and 130 as well as the NJ Turnpike.
Bill VExcellent service!!
FRANCIS HStrap on one side was cut short making it not possible to strap vehicle on one side, very unsafe. Should have been inspected upon return from previous renter.
Zain RThey helped me, and was very knowledgeable in U-Haul equipment
melvin cEasy pick up using mobile check in before the shop was open, took about 5 minutes- just have the UHaul app downloaded ahead of time. Truck was in good condition and the staff were very helpful at drop off. Would rent again from this location.
Michelle OAwesome customer service. Very prompt, quick and customer focused. And more importantly flexible with Rates. I definitely recommend this location for renting Uhaul trucks.
Nageswara MMy third time renting from the people here. Always fast and easy.
Timothy BAll good, fast service and very friendly. Will be back!
Hal RGreat service, ,affordable, trucks was perfect
Joseph ZTrailer tires were low on air. Did not notice until trailer was loaded.
Paul HAlways great & fast service at this location. Thank you!
john gThe truck was actually clean and in working order--just normal dust and small items from previous user. U-Haul relies on customer honesty and don't seem to actually look themselves. Scary. However this location's tracking and mobile check-in worked flawlessly and the process went smoother than at other locations.
Jolie DExcellent location and great customer service
Gregory BThe van smell so bad and the steering wheel was sticky that I had to wear gloves and had the window open all the way. The smell is still there and next time prevent people from smoking in there.
Anolfo DAlways great service! and Fast, Efficient & Professional
john gEverything was great
Adilson LThey were very friendly & accommodating.
Thomas BQuick and easy service
john gFirst of all, my name is not “valued customer.” You have my name and my e mail. Use it. The place was convenient- the process of renting with a mobile device still has kinks. The return with a real person was fine.
Ardith GGreat people
Gregory NGreat staff. Easy to work with and very helpful. Would definitely come back. They also have the cheapest rates in the area.
Joshua Afast and efficient
louis DUsing your online app. to pick up the key took some time; approx half an hour, which impacted our alotted time for using the vehicle. The app should be tested and/or improved so that future clients don't run into the same problem.
ROBERT FBest place to rent trailer from. Great friendly, old-school service.
Francis CStaff really helpful. Look forward to working with them again. Equipment felt new and performed well.
Lindsay Mthis is an excellent well managed location!
Gregory BThe staff are friendly and knowledgeable and made everything easy to deal with. Keep up the great customer service.
Daniel CVery helpful at this location
Susan GGreat people at this location, very friendly and helpful. I’m glad I did business with them and would readily do so again.
sean sInform customers of all the specific details of special offer mileage details. I was misinformed of the special mileage offer details, spent more than I wanted. However the in store pickup & drop off were easy, vehicle was clean & full tank of gas. Would utilize this location again.
Danielle KThe ease of using the U-Haul App on Sunday when we decided to get a truck was easy. However it took a few tries because of glitches
Myrna TVery nice people and very helpful
Linda LVery happy with the experience. With so many other things to think about you guys make this part easy. Thank you.
Melissa SIt would be very beneficial to have known the "Appliance Hand Truck" and "Dolly" were unavailable before my arrival. Luckily not having those two items did not cancel my move of boxes that day.. But If I did need them... that would have been a big issue!!!
Ralph PBicycle Rack is a great local shop with Uhaul trailers and trucks. The owner have been there for many years. He’s very nice and helpful.
Robert MGood service
Hector H