Customer Reviews for Blue Ridge Auto Outlet LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Blue Ridge Auto Outlet LLC
The trailer was in a severe state of disrepair and was not maintained. I mentioned the horrible state of the tires and my concern that the trailer was unsafe. Was told that it would be okay. Once loaded a tire blew on the freeway in near rush hour traffic. Waited almost 4 hours for repair.
This location indicated that they were open until 6:00 pm when we picked the truck off. We arrived at 5:10 pm and the location was already closed and the gates locked. No one answered the phone number on the contract so we had to call U-Haul's 800 number to figure out how to return the truck. Frustrating!