Truck was filthy with broken glass everywhere. I had a dolly reserved and it wasn't in stock when I picked up the truck. This all together forced us to rent truck for another day costing me extra money. Worse Uhaul experience. I was totally ripped off.
Brandon i
Customer Reviews for Texas Giants Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We were to pickup a 15' truck at this location. The place was locked up and it took 30 minutes before anyone showed up. Do not rent from Uhaul!!!!
Brenda TThe truck had some water inside that had to be cleaned up. Also, the truck steering was loose and needed to be maintained. The pickup location was adequate but a bit slow.
Curtis LGood experience.
Lynn WSuper helpful and friendly!
Allyson OThe interior of the windshield could have been cleaned. It was a little sketchy driving into the sun with filthy windows Also, gentleman who rented it to me stated that he would give me a small discount because he was late for my reservation. I didn’t see any discount applied.
Cynthia MAgent was not on location and late to appointment. Provided me with incorrect furniture pads.
Wesley WTo be fair, I arrived after dark. Also, whereas on Iphone Maps it stated that their hours where 9am - 9pm, they in fact closed at 6pm. However, Jason was very helpful over the phone in taking my drop-off truck. Overall, 4-5 stars
Jonathan BCar had no gas in it said they would give me a refund but didn't
Jordan rTruck was old with no power steering
Joshua NEquipment was not available at this location. Paid for dolly and furniture roller but never received it. Asked location, they didn't have anything.
Riley MGreat service and great selection. Everything was simple and straight forward.
Scott MEverything was good for me
charles cExcellent service
Luis LGreat service!!! Went above and well beyond to make sure I was good to go!
John FAwesome service!
LARRY DWiper blade broken and bought new one due to heavy rain.
Mary P