Customer Reviews for Bobs Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bobs Storage
Truck had a cracked windshield and was missing the right front turn signal. I had reserved 20 moving pads along with a dolley. When I went to get the truck, they only had YOUR pass --- "sorry" was their excuse !!! "Sorry" doesnt protect furniture. Additionally, I had to take the BIGGEST truck because Bob's didn't have the medium size truck available even though I had made my reservation three weeks prior to my rental. Piss-poor management full of worthless excuses. I never recommend this place to anyone.
We had to wait for the personnel to check us in when she finished doing her grocery shopping. We informed her of our troubles with the rental. I was also charged a late fee even after your employee clearly read off of our contract the highlighted return dropoff date. I had at least 5 days left at the time of dropoff. At the time of the initial rental, I specified and was charged for extra days requested simply due to the fact that I am legally disabled and my fiancé had just completed radiation treatments for stage 3 Prostate Cancer. Sincere customer service is what makes the company.