Customer Reviews for Builder Hardware LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Builder Hardware LLC
Excellent service and I would totally recommend you!! 5 out of 5 stars! !!
Very good service smooth operation
Wonderful service. Very informative while being quick at the same time. A+
Make the building more visible
Online customer service reservation was horrible. They did not honor my reservation and when I called they blamed me and hung up on me. I have had a horrible experience with uhaul and would never recommend to anyone
I can't think of anything. My experience was quick and easy.
We use this location for all are trucking use and the reason they are accurate and fully Experience
and Professional and they take good care of there customers
Dont lie to the customer.
I asked specifically about the discount I was to receive. The guy behind the counter looked at his screen and said "looks like they have already applied it". Then I later questioned when I dropped off the truck and found out I was charged full price!
I don't think service can be better. I always come to this location for my hauling and towing needs.
Thanks osman so much for the second.
I really recommend anybone to aske for OsMAn by name he is really helpful guy.
Thanks a lot
the square furniture dollies needed to be oiled as they weren't working properly. We couldn't use them on our move and I rented two of them. :(
great staff. hooked up trailer in no time. helped with installing my hitch tongue & ball.
The truck had trouble shifting gears. When I stepped on the gas it seemed as though it didn't want to accelerate.
Link me with the location for express check in.
Keep doing what you are doing
I ended up w/ a reeeal old 24' truck w/ 190+k miles. horn barely worked. shocked were all bad; as it was the bumpiest ride ever! please retire these trucks.
staff was awesome & very helpful as usual
All good. I am very satisfied.
Awesome Service. Thanks so much.
I don't want to give anybody a bad rating, but this vehicle was not safe to drive. I believe one of the tires had a bad belt or something. The van bounced all over the place. We were very much concerned for our lives. I just want to have the business to take note to this so that it will not happen to anyone else. However, when I brought it to their attention, they informed me that they would take care of it. Thus, they were attentive to the issue, but it really shouldn't have been rented to anyone. Other than that, they provided very courteous service and fair pricing.
My online reservation said 24 hours. I picked it up at 130 pm and they requested it back by 8am the next day. They didn't give me what I asked for they gave me what they saw fit. They tired to charge me 5$ per gallon of gas to fill it up. Also charged me almost a dollar a mile. Would not recommend to anyone nor will I be back.
My experience from beginning to end at this location was quick, friendly and great!
Always great service & has new 26' trucks. Fast checkin. Check out
excellent service as usual
The truck that I was given needed serious maintenance work. The transmission seemed to be slipping. Lights were coming on across the dashboard. The gas cap was dangling off. There were several injuries to the exterior of the truck. The interior was completely dirty.
Otherwise, the location and help was excellent and the other trucks that I saw in the lot, looked to be in great working condition.
as usual very clean location and friendly service
We use UHUALL in a daily baisis and we tried so many locaitions this locaition is the most freandly and professional customer service we ever sean hopping this mangment can train some of your locations NGRS