Customer Reviews for Byrds Mini Storage Dahlonega
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Byrds Mini Storage Dahlonega
My experience with uHaul was HORRIBLE!!! But it had absolutely NOTHING to do with this location. My problem was with uHaul itself. This location was great and was extremely helpful. On the other hand, uHaul itself was such a disappointment. My truck got moved and I was not notified. I ended having to drive to another town to pick up the truck I had rented. I wasted valuable time when I had to go to the other location. The original representative I spoke with at uHaul customer service was EXTREMELY rude and not helpful at all. The supervisor I next spoke with was helpful and did tell me I would get a refund, but imagine my surprise when my bill was emailed and I did not get this refund. I have another truck reserved for next week and a moving crew hired. I am now VERY concerned about this reservation.
Quick and easy check in. The lady initially told me she didn`t have my reservation but then realized I was there for a unit and not a truck haha- scared me a little. Clean facility with easy access!
Very helpful and responsive as far as how to get to the facility and the checkin and rental process!