Customer Reviews for CB Len Associate
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of CB Len Associate
The service was amazing. They made it very convenient. I was in and out and she was very nice to me.
Worst service I've ever received from anywhere
The woman working the counter was nice and I didn't have any trouble receiving or returning the truck. My only qualm is that the inside was kind of messy, but overall, the experience was good.
Keep up the exceptional service.
Need bigger trucks there.
Thank the staff for expedited - great service
i think the service was great and i encourage your office to continue the exceptional services.
I had the truck from 12pm to about 4:30pm and I was charged for 2 entire days! I tried to reach out to the number I was given by of course, no answer!
No issue rental went perfectly
Improved your customer relations, the lady on the desk had a real bad attitude, that never seeing before
Excellent Customer Service, Very User Friendly
Person who waited on me was professional and friendly. Great place and grateful to U-ALL !!!!
The customer service was great and everything went smoothly. I will definitely rent from them again.
The employee was very friendly and knowledgeable... Helped me through every step... Thank you
I initially scheduled for a 17 footer. When asked how long would I need the truck, I said I didn't know bc it's difficult to determine when ur moving. The rep said ok, I'll put down 2:45, & if you need it longer we'll adjust it. But when I went over the time, that rep explained that I would be charged. This clearly was not my agreement.
This location is the very best!! friendly greeting, attentive to your needs and offer suggestion to make your move more effeciently
Please explain how the mileage is charged thoroughly.
every thing were very good
The store was a bit of an eye sore and seems cluttered. The staff was great and friendly. A more appropriate drop key system for late drop off should be considered such as a slot through the door or a locked box with small drop key slot.
Keep up the good work!!!??????
It was a pleasure at that location
Absolutely nothing. Bridget is the right person to work with for anything!
Stand by your word. Because the Uhaul location could not honor its time frame twice (my original location and time was changed one half hour prior to pick up time) the storage facility I was dropping my items off to closed and I was forced to stay in the truck the entire night to protect my belongings. And management left a lot to be desired. They erred and were not accommodating at all. No, I would not recommend that location to people I don't like less alone to people I do like.
Location states that it has 24 hour drop off. Dropped off truck in the middle of the night. There was no drop off window. Had to walk back to my house and than walk back to the uhaul location the next day. Location than opened 30mins late. Caused me to miss my interview.
The uhal itself needs lighting inside. Located above on ceiling between driver and passenger. It was very difficult at night to see anything after unloading truck. That is something that needs to be improved.
THE OWNER IS VERY GOOD AND SHE IS RELIABLE..I LOVE THIS LOCATION...
Very fast customer service. Well explained on what i have to do. Overall fast and easy.
I loved the service. Bridgette was outstanding. The truck was very nice and clean..
No equipment ordered...... only truck. Great service at location. Patient and professional
customer service was great!!!
The condition of the truck is very poor
Trailer was rented to me damaged. Found out when I received a call from the location I returned the equipment to. I would suggest all locations inspect their equipment prior to renting. To know I traveled as far as I did with a vehicle in tow and myself or the vehicle could have been injured/damaged or worse is a very serious concern.
Location needs to carry the size truck that a person needs for the job they have to do. A truck of lesser size means the customer has to make more trips, keep the truck longer than expected, and be penalized with the charge for having the vehicle past due time. This is what happened to me and I walk away owing money on a reservation that I should have gotten money back from. I'm not happy and this has cost me much more than I expected!
Provide more availability for trucks
Everything worked out well
Everything was good, nothing to complain about, Thank you very much. God Bless, and you have a bless day.
At this location nothing needs to be improved they were very courteous helpful and understanding the location in which I rented my U Haul van the employees an excellent job.