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Jennifer G
Customer Reviews for CG Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
kirk ZGreat service, friendly staff!
Lynn AGood Service
kirk ZGood Service
kirk Zeverything was great. but the trailer looked like the axal seal might be leaking
Russell JActually renting u haul for first time and it worked out really well
Dennis NNothing, everything went smoothly and the lady that helped me was very nice
HEATHER PNothing needed.
THOMAS AGreat location. The guy that helped me was on top of things. Easy to talk to and fast to check me in and disconnect the trailer. Give him a raise.
Joseph WThe tail lights on trailer was not working.
Joe MVery friendly and quick service.
JAMES HIncrease the equipment storage space at that location if possible
jack cN/A
Raymond EEasy and friendly to work with. Would definitely use again.
David WThings wete good, thanks
ROSS JThis location was awesome and professional. The pickup was exactly, what I needed to complete my home improvement job. Thank you!! 😊 🙏
Terran WNothing it was all done right. Excellent service.
Charles JQuick , friendly, excellent service.
Vicky AN/A excellent customer service very satisfied
Valerie RYour service was perfect. Thank you so much. No improvements needed.
Hank EGreat group of people! Thanks!
TIMOTHY Bhelp adjusting mirrors and seat befor customers leave
Winona SBurn this location to the ground. And rebuild it. Then we can talk.
Jason LNothing comes to mind, everything was great! I have used this location multiple times and the customer service has always been outstanding!
James BThe entire process went very well except that the gas. I was told inside it was just below a quarter of a tank and it was actually just below an 1/8th of a tank. I had to immediately drive to a gas station. I put in 25 dollars and then on the way back I had to stop and put in another gallon because I was told I needed to bring it back at a quarter of a tank. I think probably the last driver lied somehow on the gas level or did not know the difference of 1/4 and 1/8th of a tank. Other than that it was super convenient, quick and efficient. Thank you
Crystal WBoth gentlemen at check in/check out were friendly and helpful. Thank you!
Daniel FTo me appearance is everything, the entry door was all beat up, the office area was crowded, unorganized and dirty looking. Justin was excellent, took us about 15 minutes to return.
DEBORAH KThey were great
Joe MI Always used this location and the staff is always nice and great full. I have been using this location for 6 years now and never had problems
Sergio RRepair vehicle door sensors. The agent at this location is fantastic.
Dionne AAir conditioner was the worst I have ever experienced. Took 20+ minutes of blowing HOT air out before it got cold, and whenever you had to give it gas to get up a hill, the AC would turn off. Spending 3 days traveling in 100+ degree heat, this was unbearable.
Robert LCustomer service really nice, overall experience with everything really great 👍
Theresa HThe truck was clean but the cab kinda smelled like vomit but it's a rental that has had 1000 people in it. It got the job done and Taryn went above and beyond with my reservation that I changed a couple times so I very much appreciate everything she did. Very friendly and accommodating. I highly recommend renting from cg mini storage.
Nickolas CWish we could do trucks 1 way instead of round trip
Vincent LI would have liked it if it was washed.
Josie HFriendly and quick connect on my trailer
JAMES HAgent was terrific and the pickup i rented was exactly what I needed for the job!
Craig Ron time and the truck was ready. The clerk was super and walked us through and explained what we needed. Thank you.
William SMichael was amazing fixed everything right on my order that I needed.
JULIE CNice people, ez transaction and pretty good deal.
James GEveryone was very professional when I picked it up and also when I dropped it off 👍👍
KERRY BEverything went perfect!! Great service from the workers!!
Richard HNothing. This site is so great already
Deborah HEnployee at site was friendly, knowledgeable, quick and efficient. A plrasure to do business with him.
Gregory FVery friendly staff..!
Gary PGreat staff, friendly and knowledgeable. Clean trucks and trailers, well maintained.
Sergio SVery courteous and friendly staff
Thomas RCG Mini Storage made it very easy for us to pick up both truck and tow dolly at their location. We had courteous and friendly service. Would use again for sure....
Tracy CThank you, everything went smoothly!
Joshua SThe moving truck needed an alignment badly.
Tracy DVery friendly. Checked over the vehicle before signing it out yto us.
Bessie BTruck was not clean. Truck had trouble picking up speed.
David ENothing at this location needs improvement.: Everything worked out great. The rep also let me know where I could park/leave my car until I was able to return the truck I rented.
Peter MTerran the Manager was great! She was professional, knowledgeable, and demonstrated excellent customer relations skills. Equipment was ready when I arrived.
RICK YM
Angela M | ReservationEasy follow-up for paper work at signing. CG Mini Storage supplied new lock (which is a surprise as many storage facilities require you to have your own). Staff easy to talk to and answered all questi
Melinda H | ReservationEasy,fast Overall Great
SABRINA T | ReservationPlease refund my $6.95 to my debit card. DirectExpress MasterCard. My storage plans have changed. Thank uou. Rosalie Bradley
Rosalie B | ReservationExcellent for what i needed to store my rims.
terran r | Overall ExperienceCheck-in went very easy and they were more than accommodating when we decided on a larger unit at the last minute.
Angela J | ReservationStorage unit was very clean inside.
Shawneen S | ReservationThe facility employees are very friendly and efficient. My actual storage site is at a slightly different location, which was unknown at the time of the reservation, but not too far away.
CARLA R | First Impressions