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KATHERINE F
Customer Reviews for Campbell Variety
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The first vehicle had been broken into w the dash ripped apart. The 2nd vehicle someone had broken into the back and left urine and feces inside a soaked blanket. Debit machine doesn't work
Jesse SThe two guys at this location were exceptionally knowledgeable, and even more so, courteous and friendly.
Deborah DThe truck was not 3/4 but I was charged for the extra one point and also the truck stinks and was dirty. I’m very disappointed with the kind of service at U-Haul. I’d like to say the person at the U-Haul location was an amazing guy. He is very polite and friendly
Sagar RVery cooperative and prompt service.
zia sThe driver's side window handle crank was broken which made rolling down the window difficult. Also, there was no interior light in the cab when you opened the door which made it hard to see inside the cab at night. Very poorly maintained in my opinion.
Jason VBooked the U haul for 1 January and the truck was not available on the spot. The local staff was co-operative hence she arranged a vehicle on the spot else the promise done by U haul customer service was of no use.
Sahil MOmg excellent people and good service too thank you so much
fardus aTruck had issues. Location did a great job of resolving
STEVENW JVery good service
Mohammad KDiscount for further use of uHaul like 2nd, 3rd time or more
meet pVan had a bad window that didn't close properly, the gas gauge was also incorrect and got stuck when filling, resulting in returning the vehicle with more gas then required
Cory Tac was not working even the fan is not working smelling bad
aasim sTruck was not clean way it should be
Nivid PCanadian equipment or kilometer per hour overlay on speedometer ... for older drivers like myself.
Roger AThe clerks at this location are no nonsense and kind. The only way to improve the experience would be to lower the mileage cost 😉
Marc NThe passenger side mirror was broken which made it very difficult to drive without side visibility.
husain hAll things good.
jashandeep sThe agent was trying to be oversmart and excessively rude for no particular reason. The vehicle ran 3Km in total and he is asking us to fill the gas. 3km doesn’t take up 1liter of gas in a van. And even if it does, he is asking me to drive to a gas station again to fill up a liter of gas. Seriously?
MANVENDRA RI was supposed to pick up my reserved Uhall track at 8 am but the store employees slept in and opened the store late which messed up my day plan. Only thing this location needs to work ok is respecting time and actually treating the job with respect
isaac iPlease, make sure the UHAUL is unbreakable... Thanks
LATJOR DAll went great!
CHRISTINE HThe fuel gauge level was marked incorrect in their paper. Costed me extra gas.
Raja V-
PHILIPPEJOHN JDisappointed that this is not a preferred location. It should be.
Philippe GMy uhaul came two hours late from my booked time.
Mohit AThe U-Haul work is only part of the counter person’s job. They run a variety store, photocopy service and U-Haul rentals- quite a lot for a single person, so wait times can be long. The guys at both the beginning rental and the return kept their cools and did everything at once. Well done, but perhaps another employee is needed at busy times
Donna BThey overcharged me an extra 100 bucks for unhaul's screw up
sachin sThey are very helpful and well behaved.
Md COnline check-in takes far too long.
James DThe young man at the desk was very professional and knowledgeable. Definitely recommend this location and service.
Philp c1st location reservation did not have a truck and waited for 20 minutes on hold to get assistance, sent us to another location and we got our truck, thanks
Tammy CUhaul’s the best.
Imran KEasy drop off
Gordon SThe gentleman was very helpful and friendly! Made my experience a wonderful one
bartley GEverything was good!
darshil cGet new trucks
Kanwar SIt is a convenience store for uhaul drop off.
Loris DReally great customer service and efficient. The gentleman at the desk went above and beyond for my move. Thank you!
Morgan BMore cleaning to make it perfect
ANUPAMA BThe driver cabin was very dirty and stinking from bad odor. Air conditioner wasnt working well either. Specifically with COVID-19, the truck should be cleaned. This is very disappointing.
Chintan PHighly recommend this location
LUCASPATRICK MWe were charged for "EZ fuel sales" despite having the gas be the exact same level we got it at. There was no explanation of the charges or anything. Very unpleasant experience.
ANNIE AOk
Mladen NNothing
Joe DMy uhaul had it's wipers not working and it was raining. When fault is on their side they asked me to go to else place which is far. Also i had to switch in between which costed me an hour. Overall this time it was a very bad experience this time
Karthik K