Customer Reviews for C&S Furniture Outlet
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of C&S Furniture Outlet
Received no help from location after driving over 4 hours to pick up a tow dolly because their system was down. I had to call up Uhaul's 800 # and Have them remotely do the contract to rent me the dolly because they couldn't be bothered to help. This btw, was after reserving the equipment 3 days in advance. Sorry to have made you actually do some work even though I did it all for you! How to improve for the next customer?? Yank this locations ability to rent Uhaul equipment because it doesn't seem that they even care to.
The man who was helping me sign for my auto trailer was not helpful. He got irritated with my questions and asked someone else to "handle" me while he went to smoke a cigarette. Luckily the young lady knew how to communicate with people and switfly answered my question.
After return the trailer to location on CHRISTMAS DAY, this location waits 9 DAYS to send me a bill stating i have just return trailer, AS if we are some uninteligent people. I was told by Arehca 828 569 6003, this to JUST DROP TRAILER OFF KNOWING THIS AGENT WOULD CHECK IT IN WHEN RETURNING TO AFTER HOILDAYS. THERE IS A PHONE NUMBER ON MY CONTACT IF THIS person would have took time to call, but no one that operates a business i know check their inventory, and im sure he has rented more equipment since my return. he has placed my checking account in red and would like this location to pay all any late charges that will be occured by there mishandling this situation. he was close when i had a apppointment when i rented so the uhaul agent haed to reroute to me destination to pick up because we had to get on road, please give quick attention