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Emily A
Customer Reviews for Riga Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Unexplained $13.46 charge
Neil GVery easy to talk to and rent from no hassels ...above average rental place
robert dIt was the owner and location that made this experience the 1800 number needs a lot of work. 1800 is a -1 and the dealer 10+
Steven LHighly recommended!
Daniel DEverything was excellent, my experience was great keep up the good .
CHARLES DGreat customer service, friendly and helpful will gladly recommend you to anyone. Thanks for the positive experience.
CHARLES DNice location and gentleman was eager to help get the trailer hooked up. Liked the ramp feature rather than roll up door ant it fit 4x8 plywood with ease.
Jim SIt was okay but the gentleman didn't engage in conversation, just took key and asked if the truck was ok.
Sherry FSigned up for mobile pickup, but when I arrived and signed in, it said we had to wait for the site to open. Why offer mobile pickup by phone when it is not available?
Jody KVery professional and quick service
Roman cThe open hours at Riga where restrictive. They close at 3:00 pm, and we arrived 15 mins late, however the person there showed us where to park. He was somewhat frustrated because he had more than his share of trailers on site, obviously not something he could control.
JOHN HMy second time renting from this location and i couldn't be any happier. I was late for my pick up ( past their operating hrs ) and they accommodated me and came back just for me . The attendant is very nice and courteous and knows the equipment well. She recommended me a slightly different trailer that would work better for my move and she was absolutely right. The trailer was clean and in great condition. Love the location, love the service, I recommend anyone in the area to come see them for your moving needs . They also have a auto shop on site . Thanks again guys , I will be back .
Guy MFemale staff was very helpful and efficient
Tareq LFriendly and helpful
Sherri CComing from Petawawa, this location wasn't exactly close, but they had the right equipment I needed. Overall I'm very pleased with this U haul dealer !!! They have done a great job with the signage , it's hard to pass by and not notice them. The staff/ owners are very friendly and were able to get me going in no time with exceptional customer service. The trailers were well maintained, everything clean and working. Good job to the Dealer and to the Area Field manager for finding these guys , now get some prospects in for Petawawa, untill then I will return to this wonderful location.
Guy MNothing to improve, the service was excellent!!
Roubini KNo one was there at 10:30 am on a Wednesday even though they were suppose to open at 10am
Derek KVery good rental experience...equipment was clean and ready for use and staff were very friendly and helpful with the whole rental process....thankyou
Kevin PNothing to improve. Owners were polite and even came to site after hours. Amazing!
David BFriendly service.
Joe WAwesome service
SANEL GGreat drop off outdoor location. Business was not open, so unhitched it between other trailers in the yard and called business to inform it had been delivered and businesa sent me a final invoice via email. No issues with the drop off.
Charlene SRigi Motors in Eganville has limited parking space. So it was hard to drop off the trailer in the only parking spot open. The owners were helpful. However, more parking space is needed for movement of Uhaul vehicle traffic.
Mr GUpon picking up the vehicle trailer, it was buried under excessive amount of snow, I was not offered assistance to remove the snow.i was assured that the trailer had been recently inspected and was in working order and safe. Upon arriving home,I had to chip ice off deck of the trailer, the ratchets for the straps were rusted and worn, right side turn signal and brake light did not function and the trailer were also non functioning. I drive a 2023 chevy 3500 truck with a complete tow package and I tow a camping trailer often so my vehi le wasn't the issue for the broken signals and brakes. This experience was beyond unacceptable and a huge safety risk. I look forward to someone contacting me to rectify this.
James MVery friendly and helpful at this location. Lady went out of her way to help my family and she was awesome to talk with ..
JASONROBERT TIt was a heavy snow. the place was not cleared snow and no people at there. I hardly take off the trailer and be placed it.
Yoshihisa TGreat local business that clearly have a drive to go above and beyond. Very accommodating. The site is in a convenient location and is easily accessible.
Robert T