Customer Reviews for Carolina Mini Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Carolina Mini Storage
The rep Mrs Alice was a racist I felt very uncomfortable
Alice was extremely friendly.
Nothing at this time Mrs. Brenda was a shear delight and very knowledgeable. I would definitely send any family or friends to this location with uhaul needs. Thank you for a job well done.
Nothing, everything was perfect.
This lady was awesome! It took her awhile to fix errors from the actual pick-up location. I had picture proof of the gas error she helped us get things straight and get what we had paid for. When I left the pick-up location at that point I said I would never rent from UHaul again, this lady redeemed UHaul for me. I am glad I made a point to be there before they closed and not do the after hours drop-off - what a nightmare that would have been to fix!
Very good place nice people
I had called the East Gate Location on 05-25-2016. I also got an email confirming this location for pick up on 06-25-2016. So this location had an entire month to have the truck at this location. I was called 2 days prior that my location was at Landmark St. NOT close to my home! I was NOT a happy camper about this. I called the East Gate location and was told Oh Im sorry we don't have a truck for you to pick up that day? WHAT?? I put in an entire month beforehand and was told NO PROBLEM to pick up at that location. I have never had a problem picking up at the East Gate location. If I had known way ahead of time I would've went with another company. The lady at the Land Mark location is VERY nice and helpful. This does NOT reflect on her at all. Just think I should be credited back something. Will think long and hard before I use your company again! The ONLY reason I check excellent on overall location is because its not the ladies fault someone dropped the ball on this. Michelle Sutton My email is firstname.lastname@example.org if you need to reach me!