Customer Reviews for Dkc Auto Repair and Lube
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Dkc Auto Repair and Lube
Thx Corey for all your help
Truck was dirty and ramp was broken. I am expecting reciprocal payback for missing nearly half a day of moving.
very quick and professional at counter. In and out within 10 minutes. Excellent Service
Clean the interior of the truck!!! Looks like its never been done. Fix the windshield wipers. Heavy rain and they barely worked. Had to drive very slow because I couldn't see out the windshield. Not very safe.
The process was quick , easy & reasonably priced!
No Problems at this place ,,Thx for all your help
Excellent Team over at DKC Auto,,,Very Helpfull
No one present to release the van I had to wait over 30 minutes and that delayed my moving and the help to do it
The truck i got was in poor repair, the climate controls didn't work. All i could get was a semblance of AC that would only blow through the Defrost vent causing the glass to fog up from the outside. Not an optimal situation on a 106 heat index day.
Additionally the steering and brakes were vague and any input was a best guess as to the result. I believe that this one is in need of some serious maintenance. Truck # DC-2218K
Tech didn't secure the trailer hitch securely to truck. Popped off of ball when loading car onto trailer.
The only thing I would say about this location is Its location is not easy to see from the main road. It looks like its part of a gas station but is really in the midas muffler shop in the plaza behind.
Quick and easy. Vehicle was ready, fully fueled, and ready to go.
Fix the lights on the trailer.
convenience and courteous
Corey and Kaylin from dkc auto were great and very helpful. Everything was very clean and in great shape and everyone was so nice to us
Corey was so helpful and nice to us, I'll always go back to dkc auto when I need a uhaul
Everyone was very helpful
Crew was great! Corey was very professional and helpful
I was a little worried when i didnt see the owner there like last time but Corey was very helpfull will go again
Corey and his crew are awesome what a great place so relaxed and easy to go with
Corey went above and beyond to make sure this was perfect
Great Svc,,,Very clean truck
Coffee cups inside trailer. No selection of sizes, had to pay for larger than what I needed. Had to attach trailer my self, no one came our to see if my lights were working or the rating of my hitch and ball. Computer trouble forced me to pay cash so now I have to go back for my balance.
System down. Returned truck on Friday was not checked in until the following Tuesday.
Corey was very helpful and professional. They always provide great service and make the moving process easier.
This is the third time I used this location. The second time we were charged for 7 days insurance even though we only had the vehicle for 3 days. This most recent, 3rd and likely last time; we were charged for fuel even though we returned the car with more fuel in it than when we picked it up.
Truck was not in running condition. Every time we stopped at a stop light the truck wanted to stall out. Give it the gas and it was hesitating. I would have been reluctant to travel any long distance with this truck. Please do your customers right and check out the trucks before they go on the roads.
The person behind the counter was very pleasant.
I had to sweep out the back of the van and it smelled like a wet dog for a while. The interior looked like it hadn't been cleaned in a while. A layer of dust was in the cab and the cargo section. It holds a queen mattress but not much else which created an extra trip. Otherwise it was a good experience and I wld recommend it to folks. The guys were friendly and polite. Thank you!
The truck I rented had some transmission issues and I thought I would not make it to the place I was moving which was only 10 miles away. I used the truck for about 20 miles, and I have to say I didn't feel safe. I told customer service at Uhaul and was not even offered a discount. I'm not impressed.
i was real happy with the guys at DKE Auto
Corey was a great help also Thx to Mike for helping out
The guys are great to deal with
Owner was very helpful and personable would recommend them highly
Cory ( the U haul employee)
Really nice young man. He was very helpful reserving the product I needed.
Cory was very pleasant to do business with.
Staff was too busy to bother we customer.
Improve your online rental software. Received three different emails showing three different times.
Excellent all around. Dkc Auto Repair was extremely helpful, and made everything work smoothly!
Even though we were GUARANTEED a 20' foot truck, 12 furniture pads, furniture dolly and utility dolly, and even though I received an email that morning saying that I was getting all of that equipment, when I arrived to pick up the truck and equipment the little punk working there told me that they had rented out the furniture dolly and didn't have one for us. And then he told me I should have called that morning to check if they had it, EVEN THOUGH I had received the verification email that morning. No apologies, and he was actually quite rude. Just the cherry on top of a generally horrible experience with uHaul. Never using it again and telling my friends the same.
Service provided by Corey was impeccable.
He was very helpful and courteous.
Customer service rep helpful & personable. Good experience
The staff and location of this Uhaul location were outstanding. They were very friendly, and easy to work with. An absolute pleasure, which I will certainly be using again!! Thank you!!
Great service and equipment!