Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Feel like I was jipped out of gas I put the U-Haul back to the same amount of gas it had when I picked it up
Harriett Salisbury
Rating:
5.0
Joe was great to work with, and very helpful ensuring I had everything I needed.
GARY GRAHAM
Rating:
5.0
Customer did not leave a comment.
Jacob Sanchez
Rating:
5.0
Everything was good n the person there was friendly. Thx
Tilda Sandoval
Rating:
5.0
Customer did not leave a comment.
Shelly Strom
Rating:
5.0
Customer did not leave a comment.
Shelly Strom
Rating:
3.0
Customer did not leave a comment.
Wynonna Lopez
Rating:
5.0
The woman that was there was very pleasant and nice to talk to. Helpful in every way.
James Schiela
|
Overall Experience
Rating:
5.0
the truck needed new windshield wipers and some fuel system cleaner
Zack Anthony
Rating:
5.0
Very professional and friendly staff!
WILLIAM PRINCE
Rating:
3.0
They were there to help me to meet my needs. I liked it.
Curtis Sandoval
Rating:
5.0
Customer did not leave a comment.
JOSE GONZALES
Rating:
5.0
Catch all and uhaul is amazing Billie is outstanding and very knowledgeable about uhaul she is over the top when it comes to customer service thank you Billie for outstanding service
AMANDA HORTON
Rating:
5.0
Customer did not leave a comment.
Timothy Bowers
Rating:
5.0
great customer friendliness and very professional, i will definitely and highly recommend this place to all my family and friends, GOD BLESS.
david mclean
Rating:
5.0
Service was awesome
Philip Betts
Rating:
5.0
Moving is stressful and having to drive to Farmington to get the equipment was more than I wanted to deal with but Billie is wonderful, informative, helpful. THE BEST.
Carol Stefanik
Rating:
5.0
Nothing.
TIFFANY RAMSEY
Rating:
5.0
Billie was amazing! We would recommend her highly! Our experience couldn't have turned out any better. From puck up to drop off went like clockwork!
Patricia Johnson
Rating:
5.0
Customer did not leave a comment.
Kendal Bassing
Rating:
5.0
Excellent customer service!
Bellamie Deherrera-Presley
Rating:
5.0
Don't need to improve anything everything was great.
Kenneth Woodard
Rating:
5.0
Catch all storage was an excellent example of how a business should be run. Very helpful, going above and beyond to help us with our needs. I would highly recommend them and will use them again in the future.
Susan Valentine
Rating:
5.0
Very nice great check in real personable thanks.
CRUZ RUBEN RIOS
Rating:
5.0
Customer did not leave a comment.
Kenneth Weisheit
Rating:
5.0
Everything was great. Very friendly, fast, and kind. I would highly recommend this location to anyone!
Justin Segotta
Rating:
3.0
Location where I initially reserved had no one to hook up & sent me here. Driver side light on tow dolly didn't work. I didn't trust the generic auto parts store adapter and I was behind schedule from having to go to a different location so I accepted it. I should have realized that the tail light wire on the 4-flat connector is 1 wire for both lights so it couldn't be my wiring if one side worked.
David Howard
Rating:
5.0
Excellent customer service
JENNIFER MARTINEZ
|
Overall Experience
Rating:
5.0
Excellent customer service, I will recommend this place 👌 if I could give 10 stars I would with out a doubt, so happy thank you for the great service.
Abdiel Nevarez Burciaga
Rating:
5.0
Customer did not leave a comment.
Amy Gifford
Rating:
5.0
Customer did not leave a comment.
tony miera
Rating:
5.0
Owner goes above and beyond to help as she can....please rent equipment for moving from her...
ELIZABETH TUTOR
Rating:
5.0
The office staff Billie and Joe were very good to me and I would definitely rent there again.
CAMMIE CURTIS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brenton Payne
Rating:
4.0
The vehicle was not at the location I selected. I received a text with a different pick up location. Went to that location and the vehicle was not there. Was directed to a third location, which caused to have to backtrack about 15 miles. Wasted an hour of our time.
Steven Brown
Rating:
5.0
Great customer service!!
Jason Eoff
Rating:
5.0
Customer did not leave a comment.
Willard Joe
Rating:
5.0
Customer did not leave a comment.
Marc Kennedy
Rating:
5.0
Customer did not leave a comment.
TERRY FOOR
Rating:
5.0
Customer did not leave a comment.
Duston Smith
Rating:
1.0
AC never worked....
NATHAN ROBINSON
Rating:
5.0
Customer did not leave a comment.
Randolph Davis
Rating:
5.0
24/7 was utter crap. Thankfully the location owner lives on site and saw me trying to call Uhaul customer service to no avail. Customer service told me that 24/7 service wasn’t working because I was late, despite the fact that I was 15 minutes early.
dan Ware
Rating:
3.0
The Air conditioning was ver spotty. When the truck was loaded and climbing a hill the air conditioning would stop working. Once on the down hill or on flat ground the air conditioning would resume working. Halfway through my trip the air conditioning stopped working all together.
Corey Coombs
Rating:
4.0
Inspect Trucks and equipment front end not working properly during the trip on my ride.
sergio carozadias
Rating:
5.0
Customer did not leave a comment.
Kurt Kool
Rating:
4.0
Customer did not leave a comment.
STEVEN CLARK
Rating:
4.0
Customer did not leave a comment.
STEVEN CLARK
Rating:
5.0
Customer service was wonderful!
CHARLOTTE GOODALL
Rating:
5.0
The lady was very helpful and prompt. I would recommend to anyone to stop by.
Luis Yanez
Rating:
5.0
Customer did not leave a comment.
JAMES EWALD
Rating:
5.0
Absolutely nothing!! My experience here with Catch All was AMAZING!!!
Joseph Karvonen
Rating:
5.0
Customer did not leave a comment.
LYNDOL RENFROE
Rating:
5.0
Invest in a more attention grabbing sign.
Walter Thomason
Rating:
5.0
Ella era muy buena y muy servicial. Y muy bonito.
BALDEMAR V VENCES
Rating:
3.0
No personnel for check-in. I am disabled and had problems unhitching the trailer.
Sal Blanco
Rating:
2.0
good service
PAUL H ADAMS
Rating:
5.0
Customer did not leave a comment.
FERMIN SERRANO-CABALLERO
Rating:
5.0
Customer did not leave a comment.
JAMES WALKER
Rating:
5.0
Ella era muy buena y muy servicial. Y muy bonito.
BALDEMAR V VENCES
Rating:
5.0
nothing. everything worked out great!
SUSAN M SHAY
Rating:
5.0
Customer did not leave a comment.
MARY SCHILDMEYER
Rating:
5.0
Customer did not leave a comment.
RACHEL ARCHULETA
Rating:
5.0
I dropped the trailer off after normal business hours.
Mark Hammond
Rating:
5.0
Customer did not leave a comment.
Hernan Saucedo-Espinoza
Rating:
5.0
Customer did not leave a comment.
Daryl Trujillo
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
SHANNON PERRY
Rating:
5.0
Customer did not leave a comment.
EARLENE HATCH
Rating:
5.0
The lady was very very nice and helpful five dtar
DAVID UTLEY
Rating:
5.0
Billie at Catch-All was an absolute delight. I was a bit frustrated about a change in pickup location, and she was so helpful and understanding. I’m sure she deals with frustration a lot, as moving is extremely stressful, and she treated me with such kindness without even the slightest indication that I was just another customer with another frustration. She’s wonderful and, in retrospect, I’m glad my pickup location was changed!
Kimberly Baber
Rating:
5.0
Great customer service would go back again
WAYLON AARON
Rating:
5.0
She was very nice and everything went well
Michael Weir
Rating:
5.0
Customer did not leave a comment.
NATHANAEL PEAVLER
Rating:
5.0
Customer did not leave a comment.
RICK MONTOYA
Rating:
5.0
The staff was very helpful and knowledgeable about the equipment. They provided excellent advice as to my intended route of travel.
humberto martinez
Rating:
3.0
Made reservation in Aztec minutes from where I needed the truck but owner made no effort to get truck to that location warning me I would get a call of another location to pick up truck which would require driving truck and being charged for 24 inconvenience miles for an out of the way location.
Corey Bard
Rating:
5.0
Customer did not leave a comment.
RHONDA WHITTACRE
Rating:
4.0
It was difficult to find, a sign for UHaul better displayed.
DALENE CONRAD
Rating:
5.0
There is no improvements needed. We were treated with the upmost respect and felt as if we were dealing with a close friend. This woman definitely deserves a raise.
Miranda Cheney
Rating:
5.0
Customer did not leave a comment.
Matt Blackwell
Rating:
5.0
Customer did not leave a comment.
tristan trujillo
Rating:
5.0
I was in and out of the facility, in a speedy and professional manner. Your employee, was clear and direct when giving instructions of the equipment. If I had to rent another U-Haul, I definitely, will go back to this facility.
Loreen Rafael
Rating:
4.0
Customer did not leave a comment.
Wade Duncan
Rating:
5.0
For this location; everything was to perfection.
I do want to mention that Dale from Bloomfield U Haul was extremely helpful. He went beyond expected. His location was closed but still managed to help me find a 10 feet truck n gave me information about the 24/7 pickup service. Thank you so much Dale you're awesome!
Xianna Martinez
Rating:
5.0
Very helpful and friendly customer service
Alex Rubin
Rating:
5.0
Nothing...was thw perfect experience. She was extremely friendly and helpful. Wonderful experience will definitely use these guys in the future!
Brooke Bowers
Rating:
5.0
Outstanding customer service very professional answered all questions asked I will b coming back for my next rental needs thank u very much for ur help
arron montoya
Rating:
5.0
Very knowledgeable and helpful lady run the shop.
frank martin
Rating:
1.0
I rented a dolly, and one of my straps broke I had tu purchase new straps, then I had a tire blow out wich I had to buy my self, in the middle of no where no phone service to call uhaul. I had no time so I drove to the nearest tire shop amd bought one my self
JOSE MELENDEZ
Rating:
5.0
The clerk was very nice. And respectful.
SHERRY CESENA
Rating:
5.0
Absolutely loved the lady that helped us. Super kind and sweet and beyond helpful. She deserved 10/5 stars
TIANNA JACQUEZ
Rating:
5.0
Customer did not leave a comment.
Araceli Varela
Rating:
5.0
Customer did not leave a comment.
Natasha Gonzales
Rating:
5.0
Customer did not leave a comment.
Terry Pierce
|
Overall Experience
Rating:
5.0
The Uhaul representative named Billie was exceptional. She made this moving experience joyful and definitely relieved a lot of stress. She is a very knowledgeable and friendly asset to the Uhaul company. I highly recommend Billie to anyone who is looking for professionalism and a genuine smile.
Dorothea Walker
Rating:
5.0
Great service. Friendly and knowledgeable. Have used them several times and will again. Customer service is not dead everywhere.
STEVE JACKSON
Rating:
5.0
BEST. UHAUL. PLACE. EVER!!!!! 😊
Billie Tinker
Rating:
5.0
Customer did not leave a comment.
David Hales
Rating:
5.0
Customer did not leave a comment.
Phillip Stahl
Rating:
4.0
Customer did not leave a comment.
Julie Marquez
Rating:
5.0
She was amazing. Truck was clean & ready to go
KATINA WILLIAMS
Rating:
5.0
Customer did not leave a comment.
Christine Walters
Rating:
5.0
I was so grateful to find a storage at the time of my move that was available immediately and close by. The staff even helped me u load my boxes! Very kind. Thank you Catch All Storage!
LINDA ORTEGA
|
Overall Experience
Rating:
5.0
Thanks to all for the fine service. I will recommend it to anyone looking for a safe place to store your belongings.
FRANCES TEEL
|
Overall Experience
Rating:
3.0
I found it! even at 245 AM. the office manager was pleasant and accomodating extreme. great customer service. the only thing i didnt like was its in a dirt pit so the unti was full of sand. meh.
Privacy Request
|
First Impressions
Rating:
3.0
I was told on the phone that this reservation was cancelled. We chose to do something else. Please cancel this reservation if it does indeed still exist. Thank you.