Scheduled to pick up at one location. Was bounced around to three to get a truck. Wasted two hours of packing time. Then the place did not have the supplies I requested.
Scott H
Customer Reviews for JBC Snack Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quote was for 2 days and 333 miles without insurance. When I arrived the app was not working so I went inside. The owner of the uhaul location changed my order and added insurance charging nearly $100 more than anticipated.
Brandon WThe gentleman who took care of me was very nice and very efficient. I would use this location again if needed and would recommend it to anyone needing a truck
Joseph SCharged two days rental only used for one and charged two days insurance only used for one. Stole my money acting like they don’t know how to finalize the uhaul transaction so they can charge for a second day. Thieves crooks be careful!!!
Shehzadee rMake navigations through your website easier. I wasted a hour trying to get my truck.
John STie down strap ratchets failed to secure vehicle. For the entire 780 miles had to constantly re secure the straps due to them loosening and coming off my vehicle.
Chris JThey did not have my appliance I requested. Unknown to me the U-haul supervisor, don't remember her name, arrived with my appliance and streamlined my rental agreement in a timely manner. she is a dedicated employee and made me decide that I will use uhaul on my next move in several months.
Glenn K