Customer Reviews for City Center Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of City Center Self Storage
I think nothing needs to be imoroved I very much enjoyed the service with Nick he was a big help.
Great van! Served it's purpose! Would use service again! Thank you!
The employee was super friendly and helpful. Truck was ready on time. Would certainly use this location again!
It would have been nice to be provided some sort of proof-of-return documentation to close out the transaction.
Customer service on point. Good location, clean vehicles
Literally the worst service I've ever experienced.
No one could answer any questions at this location. I kept being referred to different people.
The U-Haul was picked up at 11am it broke down at 12:30pm only 20mins away from pick up location. It took 4 hours for roadside assistance to bring a tow truck (after being told by a representative they do not provide replacement equipment). After arriving at a new location to pick up a different U-Haul at 5:30pm we were told we have to have it back by 11:00am the next day (even though I reserved it for 24 hours and traveling 4 1/2 hours away round trip) then to top it all offer were charged two days instead of 24 hours with no deductions. Horrible horrible experience
property very clean, great location, service is superb, nick is great manager
Julie provided excellent customer service. She was so helpful. She went beyond what was expected. Please thank her for us.
Michal and Lauren Belayneh
The lady that helped me was wonderful and so helpful. She took her time to go over everything showed me around. The customer service was awesome.
Great customer service and very helpful with getting me into tr storage unit I needed.