Customer Reviews for City Center Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of City Center Self Storage
I was very dissatisfied with my uhaul experience. I had chosen a pickup location that was a mile from our apartment, and I understand that the location isn't a guarantee. What upset me was the available locations were all 30 minutes away. When I called to explain the inconvenience of the locations, the customer service rep was less than happy to help. She explained that I was basically stuck with those locations. After 30 minutes, she finally booked it at a location 15 minutes away, but still not completely convenient. Then I was told my total would be $40 less than the original price due to be inconvenience. However, when my husband picked the truck up, I was charged $233 instead of the $157 I was told. I will never use or recommend uhaul again.
Great, friendly service. Will book again in the near future.
Professional and friendly. Uhaul was great.
property very clean, great location, service is superb, nick is great manager
Julie provided excellent customer service. She was so helpful. She went beyond what was expected. Please thank her for us.
Michal and Lauren Belayneh
The lady that helped me was wonderful and so helpful. She took her time to go over everything showed me around. The customer service was awesome.
Great customer service and very helpful with getting me into tr storage unit I needed.