Customer Reviews for Cobb's 2
(U-Haul Neighborhood Dealer)

Rating:

5.0

U-Haul as a company is still ASS

Rating:

5.0

Very kind and caring 😊

Rating:

2.0

We ordered an appliance dolly and it was NOT in the truck and no one was around to assist us!

Rating:

5.0

Nothing needs to be improved. Customer service was professional and awesome. I would definitely rent from this location again.

Rating:

5.0

Nice truck- clean. Ran well.

Rating:

5.0

This location was great! The guy working was very helpful and friendly. Will definitely be using them again in the near future!

Rating:

5.0

Outstanding customer service

Rating:

5.0

Great and fast customer service

Rating:

5.0

after hours drop

Rating:

5.0

Hometown good. Cobbs is always nice and friendly

Rating:

5.0

Kelley at Cobbs 2 location in Marianna is great. He has great customer service and I would recommend him and this location to others any time.

Rating:

5.0

Gentleman at the drop off location was awesome we were dropping off the trailer was very helpful and unhooking it as when it was put on it was put on wrong. Very helpful and very cordial

Rating:

5.0

Friendly

Rating:

5.0

Excellent customer service and friendly staff

Rating:

5.0

Very nice and friendly, would absolutely recommend anyone to go there for any U-Haul needs!

Rating:

5.0

Great location and staff at Cobbs 2

Rating:

5.0

N/A

Rating:

3.0

They are a service center and uhaul is a sideline. There is never a dedicated person inside to assist uhaul issues. Nice guys; but busy with oil and tires and not always able to drop what they are into

Rating:

5.0

Extremely nice and helpful man to check in Uhaul Quick and efficient service

Rating:

5.0

I had an excellent experience picking up my uhaul here. He was both friendly and helpful.

Rating:

5.0

Everything was excellent 👌 The mechanic that was working there, was very professional and provided excellent customer service. I would highly recommend this Uhaul location.

Rating:

3.0

I did NOT receive my appliance dolly that I ordered. Therefore, I want my $20 refund.

Rating:

5.0

When I picked it up it only had 8 miles to empty

Rating:

4.0

Excellent staff

Rating:

5.0

Absolutely nothing. Y’all were great and patient with us and our situation. Thank u

Rating:

5.0

Short notice but everything worked out fine and safely. Would use them again

Rating:

3.0

Out going truck mileage on paper receipt was 40 miles less than actual mileage on the truck. I should have checked the mileage before I left cobs 2 location. I wound up paying almost $40 dollars more. I can’t trust them anymore.

Rating:

5.0

Excellent customer service. Great experience. They went above and beyond to accommodate.

Rating:

5.0

Everything was quick accurate and friendly and understanding

Rating:

5.0

Drop off was easy smooth and quick great job guys

Rating:

5.0

It was extremely easy to check this truck out using the mobile app will rent again Cobbs was Awesome

Rating:

5.0

Had everything ready for me. Staff was very friendly and explained everything to me. Returning the equipment was fast and again staff was friendly and quick to get me in and out! Great job!👍🏼

Rating:

1.0

I would not recommend Cobb 2 location in Marianna Florida. This was the return location on my contract and when I arrived the gentleman told me in a rude tone I would have to take it to another location because he had to many of that size trailer. I told him that this is the location where I was instructed to return the trailer. He said in a rude fine just drop it where it’s at and walked out of the office.

Rating:

4.0

One of the tail lights were blown ...but It was ok

Rating:

4.0

The U-Haul personnel at this location did a fine job. The truck had just been returned by another customer but they had it ready to go for pick up. No complaints.

Rating:

5.0

Worked out great had good hours which helped getting the trip done faster.

Rating:

1.0

Cottondale staff was great!

Rating:

5.0

I have rented from this same business and dealt with the same staff member numerous times and it is ALWAYS an easy, enjoyable experience. Kudos!

Rating:

5.0

They were very friendly and outgoing. Made sure everything was right and made sure I was prepared.

Rating:

5.0

Very friendly and honest man.

Rating:

5.0

The truck had roaches in cab and in box area when picked up. There was pet hair in box and assuming the allergic reaction I had it was cat. The app did not work for drop off

Rating:

2.0

I rented a auto transport I needed it for 1 day 99$ a bit pricy said I could keep it for three i said I only need it for one I see why so pricy scam, then insurance. Should of been $8 a day thy charge me $30 said sence you could of use it for three days no refund nope not recommending U haul 👎

Rating:

3.0

Make it easier to contact by phone.

Rating:

5.0

Nothing to improve on. Perfect!

Rating:

5.0

A big thank you to Daniel Mitchell, the regional manager.

Rating:

5.0

Professional and good service

Rating:

4.0

Cobbs employee was great. I was turned away from another location and he accepted my transport without reservation.

Rating:

5.0

Perfect Service! Five stars here! ⭐⭐⭐⭐⭐

Rating:

5.0

Thank you! Everyone on both ends was so nice!!

Rating:

3.0

I will not be recommending U-Haul to my friends but not due to this location. Penske will be my choice on the next move as I have used them in the past - cheaper, more accurate truck/trailer information, able to work with my return time, unlimited mileage, better gas (diesel) mileage, able to connect my phone to truck radio for hands free device, etc...

Rating:

5.0

When going through the process of picking up the truck, I would have felt better if the photos of the truck had been current. The photos appeared to be from when the truck was new. The photos did not show any scratches on the vehicle and also included the original chrome-plated front bumper.